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G751JY Question, Battery at 0% and don't charge

kingjezdi
Level 9
i have a problem now, with my ASUS G751JY Notebook...

the Akku dont charge...it stay on 0 %..i dont know why...

someone know this problem? >_>

btw. sorry for ma damn good english^^
2,145 Views
5 REPLIES 5

Clintlgm
Level 14
Well it could be that your battery is dead
It could be that your AC Adapter is dead
It could be that the charging circuit which is on your motherboard is defected.
We will need more information to try to help you out with this.
Can you eliminate any of the above? for us
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

kingjezdi
Level 9
i think thats problem happened after the thermal combound change (not the first time),, the i forget to connect the batery cable to the mainboard...
but i fixed it then and the battery charge normaly...after that th battery charged normally.

and now its stay on 0 % with AC Adapter...but the AC Adapter work and shows green led and the led on the notebook shows in orange
for charge or no charge or not fully charged..only in green when full charged.
i think i want to open it again and check the connector from v battery or ac connection

yep also you batteries could have failed again too
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

kingjezdi
Level 9
i will check it again ..

JustinThyme
Level 13
G751?
Original battery pack?
Id say its dead.



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein