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  1. #1
    New ROGer Array Hopeywolf PC Specs
    Hopeywolf PC Specs
    MotherboardAsus ROG MAXIMUS X HERO (WI-FI AC)
    ProcessorIntel® Core™ i7-8700K CPU
    Memory (part number)CMK32GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 Ti FTW3
    Sound CardSoundBlaster Z
    MonitorROG PG278QR + XB271HU
    Storage #1Samsung 960 PRO 2TB
    Storage #2Samsung 850 Evo 1TB x 2
    CPU CoolerCorsair H100 V2
    CaseCorsair X570
    Power SupplyEVGA 1000 T2
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    Exclamation GPU unstable, Bad Motherboard?

    So I recently had to RMA my GPU and today i got it back and its worse in terms of stability. I tried everything:

    -Fresh install
    -Clean Drivers (DDU)
    -Swapped PSU
    -Old system ( i7 4970k)
    -Different PCI slot within new build.
    -Memtest86+ for 10 hours
    -AIda64 CPU stress with memory for 7 hours
    -Realbench for 16 hours Stress test
    -Prime95 for 10 hours

    The only item that showed no issue was using my old system for my GPU gave no issues. So is the motherboard defective?

  2. #2
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    You'll want to detail the following:

    1) Full list of parts.
    2) Configuration - overclocked or not (yes, that includes XMP).
    3) The type of instability - BSOD? System locking up? Something else?

  3. #3
    New ROGer Array Hopeywolf PC Specs
    Hopeywolf PC Specs
    MotherboardAsus ROG MAXIMUS X HERO (WI-FI AC)
    ProcessorIntel® Core™ i7-8700K CPU
    Memory (part number)CMK32GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 Ti FTW3
    Sound CardSoundBlaster Z
    MonitorROG PG278QR + XB271HU
    Storage #1Samsung 960 PRO 2TB
    Storage #2Samsung 850 Evo 1TB x 2
    CPU CoolerCorsair H100 V2
    CaseCorsair X570
    Power SupplyEVGA 1000 T2
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    Quote Originally Posted by Raja@ASUS View Post
    You'll want to detail the following:

    1) Full list of parts.
    2) Configuration - overclocked or not (yes, that includes XMP).
    3) The type of instability - BSOD? System locking up? Something else?
    1.
    Processor: Intel® Core™ i7-8700K CPU @ 4.30GHz
    Memory: Corsair LPX Series 32GB @ 3000Mhz
    Hard Drive: 2x Samsung Evo 850 1TB, Samsung 960 Pro 2TB NVME
    Video Card: NVIDIA GeForce GTX 1080 Ti FTW3
    Monitor: ROG PG278QR + XB271HU
    Operating System: Windows 10 64-bit
    Motherboard: Asus ROG MAXIMUS X HERO (WI-FI AC)
    Computer Case: Corsair 570x
    PCI Addons: Soundblaster Z + Elgato Capture Card HD60 Pro

    2. Tried XMP and non XMP, same issues. No overclocks past that.

    3.
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    Usually after this happens system recovers from drivers but more often, it just freezes and restarts.

    Other than that, my system is stable while stressing the CPU and memory alone.
    My system stutters for 2 seconds at the start but that could be normal.

  4. #4
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    That looks like a faulty GPU, or one that's overclocked too far. Of course, I'm assuming the card is properly seated in the slot, the display cable fully inserted on both sides, and that there are no misaligned pins in the CPU socket.

  5. #5
    New ROGer Array Hopeywolf PC Specs
    Hopeywolf PC Specs
    MotherboardAsus ROG MAXIMUS X HERO (WI-FI AC)
    ProcessorIntel® Core™ i7-8700K CPU
    Memory (part number)CMK32GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 Ti FTW3
    Sound CardSoundBlaster Z
    MonitorROG PG278QR + XB271HU
    Storage #1Samsung 960 PRO 2TB
    Storage #2Samsung 850 Evo 1TB x 2
    CPU CoolerCorsair H100 V2
    CaseCorsair X570
    Power SupplyEVGA 1000 T2
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    Quote Originally Posted by Raja@ASUS View Post
    That looks like a faulty GPU, or one that's overclocked too far. I'm assuming the card is properly seated in the slot, the display cable fully inserted on both sides, and that there are no misaligned pins in the CPU socket.

    I double checked before installing my cpu and there are no misalign pins. This doesn thappen instantly its over 5-10 minutes. My last card before RMA was able to do heaven benchmark without any of the artifacting. I would be heartbroken if it was the new asus board I just got, im close to ordering a new board just to see if its the issue, but i dont see why it would be. I used a 1050 ti on the slot and its fine

  6. #6
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    I'd contact the graphics card vendor.

  7. #7
    New ROGer Array Hopeywolf PC Specs
    Hopeywolf PC Specs
    MotherboardAsus ROG MAXIMUS X HERO (WI-FI AC)
    ProcessorIntel® Core™ i7-8700K CPU
    Memory (part number)CMK32GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 Ti FTW3
    Sound CardSoundBlaster Z
    MonitorROG PG278QR + XB271HU
    Storage #1Samsung 960 PRO 2TB
    Storage #2Samsung 850 Evo 1TB x 2
    CPU CoolerCorsair H100 V2
    CaseCorsair X570
    Power SupplyEVGA 1000 T2
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    Quote Originally Posted by Raja@ASUS View Post
    I'd contact the graphics card vendor.
    What should I tell them, They said they honestly think its the board since the GPU worked on an older x99 sabertooth on the same stress test, but the errors look like they come from the GPU, its confusing

  8. #8
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    This type of stuff may need a certain frame rate/load/temp to manifest, so I'm not sure the comparison to other platforms is valid.

  9. #9
    New ROGer Array Hopeywolf PC Specs
    Hopeywolf PC Specs
    MotherboardAsus ROG MAXIMUS X HERO (WI-FI AC)
    ProcessorIntel® Core™ i7-8700K CPU
    Memory (part number)CMK32GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 Ti FTW3
    Sound CardSoundBlaster Z
    MonitorROG PG278QR + XB271HU
    Storage #1Samsung 960 PRO 2TB
    Storage #2Samsung 850 Evo 1TB x 2
    CPU CoolerCorsair H100 V2
    CaseCorsair X570
    Power SupplyEVGA 1000 T2
    Hopeywolf's Avatar
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    Quote Originally Posted by Raja@ASUS View Post
    This type of stuff may need a certain frame rate/load/temp to manifest, so I'm not sure the comparison to other platforms is valid.

    On top of that my old card that was RMA'd had gsync flickering constantly but with it off, it ran games and benched heaven just fine. This card I got as a replacement is a lot more unstable in comparison.

  10. #10
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
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    As I said, I'd take this up with the graphics card vendor.

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