AURA 1.05.28 & 1.05.32.02 [Report all issues in this thread]

[Gunnar]

So would your suggestion be to plug it into one of the fans headers and just adjust or let it run by PWM? The Silverstone LSB01 has independent control feature. I'm hoping to find something to power that as well.

So the Cooler Master RGB LED Controller MFY-RCSN-NNUDK-R1 is connected to the USB port and connected with a SATA power cable.
The devices can now be connected to the RGB Headers on the Cooler Master. Unfortunately, the software cannot be synchronized with Aura by the Cooler Master. So you always have 2 different color sequences: Devices that are controlled via aura, such as Ram, chipset cooler, external keyboard etc. and the devices via Cooler Master such as power supply, fan etc. But it is possible to set the same fixed color for both installed software for all devices as for example all devices should be blue or yellow. There's nothing more to synchronize.

[sena168]

Try this!
Original by AlexGS
1.- Uninstall previous Aura versions (or even this new one) by going into the Control Panel > Programs and Features
2.- Run Aura Cleaner
3.- Run CCleaner
4.- Go to C:\Program Files (x86)\ASUS and delete the Aura folder.
4.5.- When I tried to delete it, I couldnt because there was one service that was using it, so I restarted the PC and then I was able to delete it.
5.- Run CCleaner again
6.- Turn off PC and unplug the PSU for about 30 seconds.
7.- Right Click on the .ZIP of Aura 1.05.27
8.- At the very bottom there's a checkbox that says Unblock, mark that checkbox and Apply>Ok.
9.- Extract files
10.- Right Click on file "AsusSetup.exe" > Properties > Compatibility and check the box of "Run this program as an administrator" > Hit Apply > Ok.
11.- Run the AsusSetup.exe and restart when the setup tells you to do it.
12.-Once back in Windows, don't run the program yet. Shut down the PC and unplug the PSU for abother 30 seconds.
13.- Run Aura SW and should be working now.

No luck for me using this method

[Wiwells]

Motherboard: Z370-E
BIOS version: 0606
Processor: I5-8600K
OS: Win10 Pro
Memory kit: Corsair Dominator Platinum Series 2x8GB DDR4 DRAM 2666MHz C15
Graphics card: Asus GTX1070 Turbo
Mouse: Cheapo
Keyboard: Cheapo
Cooling solution: Tower CPU Cooler w/ 120mm fan, 3 x 120mm case fans
Aura version: 1.05.32.02

I was having crashing and lighting sticking until I installed the beta version and realized that you need to keep the app open, duh, now works perfectly.

[alexofdroid]

When I purchased my new gaming rig, I decided to explore the Aura software suite. When the motherboard was running default BIOS 0802, I also installed the default Aura software from the ASUS setup CD (1.05.02). I was able to setup the motherboard LEDs any way I wanted. Things were fine, but no more. After upgrading the BIOS (1004 and recently 1102), the software was never able to control the motherboard LEDs, as the LEDs never showed up under the Aura software. The software crashed often, too Later on, I installed addressable LEDs in the hopes of controlling both the motherboard LEDs and the addressable strip of LEDs. The LEDs on the motherboard do not work anymore. They will only work when the motherboard is off (as I used the BIOS settings to enable that feature. Both settings of 'Enable LEDs' was set, yet it never works when the PC is on)

After going through every combination of Aura software, uninstalling it, using CC cleaner, Aura Cleaner (which never seems to work, as a brief console window pops up, then nothing else happens), reinstalling it (older and newer versions), the software NEVER sees the motherboard LEDs. Only a few versions of Aura software will show the LED Strip, though the software will most likely crash after trying to change any settings.

The software crashes 90% of the time and has given Aura crash reports every time, so it says. I hope they're useful.

In the meantime, I'm going to uninstall all Aura software and let the addressable LED strip run the usual rainbow-setting and forget my motherboard has LEDs, as this is no longer worth my time and energy trying to fix. This is just a joke. I don't know what else to do, other than hope more updates are made. ASUS, feel free to contact me to help me through this issue. If not, next time I buy a motherboard, I will avoid ASUS Aura products like the plague.

Motherboard: ASUS PRIME X299-DELUXE
BIOS version: 1102
Processor: Intel i7-7800X
OS: Windows 10 (Latest updates)
Memory kit: Corsair Vengence LXP 16G
Graphics card: Gigabyte GeForce GTX 1080 G1 Gaming 8G
Mouse: Evoluent
Keyboard: Microsoft Sculpt
Cooling solution: Noctua D-Type NF-A15
Aura version: 1.05.32.02 (And all others)

[AkaNe0]

Try the below steps for the problem you might have. You can also read the FAQ.

Motherboard is not detected

1. Make sure that the device is correctly connected to your system. Unplug and replug it if necessary.
2. Hit the refresh button on the right top part of the UI and wait a few seconds for UI to refresh.
3. If the step above does not work, close and reopen Aura software.
4. If the step above does not work, Uninstall AURA and reinstall. Make sure other lighting software are also uninstalled.
5. If the step above does not work, restart and go into the BIOS. Load default BIOS seetings (F5 -> OK + F10 -> OK).
6. If the step above does not work, restart and go into the BIOS -> AdvaNCED -> Onboard Devices configuration -> RGB LED Lighting -> Make sure it’s ON
7. If the step above does not work, shut down your computer and unplug the motherboard battery. Restart.

help hepl

I have reported the issue, I am waiting for solution.

Is there a better way to report bugs or issues with the software? Is there a log file that we can send you?

I mean, there has to be a better way that the community can help.
Maybe that is a needed feature. A debug mode or reporting tool/log that can be used to help you solve problems?

Just a thought.
J

If you have files you would like to share, don't hesitate to contact me.

We are doing our best to gather users issue and put together all similar cases to found out what is the root problem. In some cases, like the CPU loading issue or the conflict created with other lighting software, the root problem is very hard to detect without having the actual setup to replicate.

However, thanks to everyone efforts and cases report, we made some good progress and multiple bugs have been fixed.

[Jsunn]

@AkaNe@Asus. Right now I am not installing .32 beta, I am waiting until it looks like there is a functional version.

Are you working on a release schedule? When can we expect the final version of .32?

Keep pushing forward and thank you for your continued efforts.

[AkaNe0]

@AkaNe@Asus. Right now I am not installing .32 beta, I am waiting until it looks like there is a functional version.

Are you working on a release schedule? When can we expect the final version of .32?

Keep pushing forward and thank you for your continued efforts.

New version is already on it's way and we are expecting it to be release in a couple weeks - schedule might vary depending on our testing team results.

Right now, the 1.05.28 is quite stable, and you can stick with that one. However, for the ones having the windows update problem, you can update to the 32.02.

[varnavas]

Try the below steps for the problem you might have. You can also read the FAQ.

Motherboard is not detected

1. Make sure that the device is correctly connected to your system. Unplug and replug it if necessary.
2. Hit the refresh button on the right top part of the UI and wait a few seconds for UI to refresh.
3. If the step above does not work, close and reopen Aura software.
4. If the step above does not work, Uninstall AURA and reinstall. Make sure other lighting software are also uninstalled.
5. If the step above does not work, restart and go into the BIOS. Load default BIOS seetings (F5 -> OK + F10 -> OK).
6. If the step above does not work, shut down your computer and unplug the motherboard battery. Restart.

I have reported the issue, I am waiting for solution.



If you have files you would like to share, don't hesitate to contact me.

We are doing our best to gather users issue and put together all similar cases to found out what is the root problem. In some cases, like the CPU loading issue or the conflict created with other lighting software, the root problem is very hard to detect without having the actual setup to replicate.

However, thanks to everyone efforts and cases report, we made some good progress and multiple bugs have been fixed.

i make all of them except from cmos battery to remove it i am using 1.05.32.02 version of aura but that what i dont get it is which other programs of aura we need to remove ? i have asus armory soft installed on my computer and the corsair link and CORSAIR CUE i need to unistall both of them or not ? please can you give us more information about aura soft who we need to unistall
thanks

[AkaNe0]

i make all of them except from cmos battery to remove it i am using 1.05.32.02 version of aura but that what i dont get it is which other programs of aura we need to remove ? i have asus armory soft installed on my computer and the corsair link and CORSAIR CUE i need to unistall both of them or not ? please can you give us more information about aura soft who we need to unistall
thanks

I advice you uninstall both of the Corsair programs. In other users cases, uninstalling Corsair fixed out the issue.

My theory is that some of the lighting control command use the same channel, and some conflict occur.

[varnavas]

I advice you uninstall both of the Corsair programs. In other users cases, uninstalling Corsair fixed out the issue.

My theory is that some of the lighting control command use the same channel, and some conflict occur.

ok i check it tonight and i come back with news thanks again and i hope that is the problem