AURA 1.05.28 & 1.05.32.02 [Report all issues in this thread]

[AkaNe0]

I have an AMD Wraith Max CPU cooler on my Ryzen 7 1800X and Asus Crosshair VI Extreme mobo. For some reason the RGB light ring on the Wraith is always a different color than the motherboard lights. Is it supposed to be like this or is it a bug? I see no option to make it the same color as the motherboard lights. It's really annoying me.

You probably need to calibrate the fan. To do so, go to the settings tab -> RGB header -> Calibrate -> Select the RGB header where you have the fan plug and follow the instructions.

I have Rampage VI Extreme + 7900x + 64gb GSkill RGB + GSkill LED Software

Coincidentally I installed today (first time) the beta of AURA (1.05.32.02).

It's working perfectly but before, I took some care:

1- Check the BIOS if the LEDs are enabled. I don't have LED strip but my setup is:

a) BIOS/ADVANCED/Rog Effects = ON
b) BIOS/ADVANCED/ONBOARD DEVICE CONFIGURATION/RGB LIGHTING SYSTEM
- When sys is on = ON
- when sys is sleep = OFF

2. Uninstall the program GSkill MEM LED and then pass CCleaner (if you had already installed the old version of AURA may be that the problem. Even doing all the procedures to delete files, directories and services nothing else worked right).

I had to do a fresh install of my WIN10

3- Install AURA with administrator privileges (after running with the same privileges)

Note: Even the motherboard LEDs working synchronized, the program does not let me disable the LEDs on the motherboard (the button is not lit in the program)

I hope I've helped

Thanks for sharing your experience and steps.

[Sheriff_K]

Tried installing Aura for the first time on my new comp, and it doesn't work. When I try to open as admin, it just brings me to a doctor dump page: https://drdump.com/UploadedReport.as...&SecondVisit=1

says:

Report information
Manufacturer Manufacturer01
Application name AURA for X99 series
Application version 0.0.0.0
Problem state Bug unassigned
Problem 344383
Dump group 958945
Dump 19854150

WARNING: Following frames may be wrong.
aura+0xcbac
aura+0x6c1f3
aura+0x66051
aura+0x25fa4
aura+0x2a176
aura+0x24d22
aura+0x89d0c
aura+0x9eca4

Motherboard: MSI Z270-A Pro ATX
GFX: EVGA GeForce® GTX 1060 Superclocked 6GB GDDR5
CPU: Intel i7-7700K
RAM: 16GB
OS: Windows 10 Home
Aura version: 1.05.28

Any ideas?

[BenDeng]

Does your motherboard was detected with the 1.05.28 version?

Thanks for the response. So before my system upgraded to the Fall Creators Update, I was using the .28 version and everything was fine memory and motherboard both detected. After the upgrade to Windows 10 1709, the .28 version will not start (crashes every time I tried) . The beta version will start and detect the memory no problem, but the motherboard does not show up.

Thanks again.

[AkaNe0]

Tried installing Aura for the first time on my new comp, and it doesn't work. When I try to open as admin, it just brings me to a doctor dump page: https://drdump.com/UploadedReport.as...&SecondVisit=1

Motherboard: MSI Z270-A Pro ATX
GFX: EVGA GeForce® GTX 1060 Superclocked 6GB GDDR5
CPU: Intel i7-7700K
RAM: 16GB
OS: Windows 10 Home
Aura version: 1.05.28

Any ideas?

Which AURA devices do you have on your computer?

[Otets]

I have reported the issue, I am waiting for solution.

Thank you

[Kingdemon]

Motherboard: Asus Z370 Prime A
BIOS version: 0605
Processor: 8700K
OS: Windows 10 64
Memory kit: Gskill TridentZ 16Gb DDR4 3200 Mhz
Graphics card: Asus Strix Gtx 1080ti
Cooling solution: Nzxt Kraken X62
Aura version: 1.05.28

Hello,
my problem is that I can't control the leds on the motherboard, those on the pcb near the ram.
When I launch aura and I click on the link icon under the vga the program asks me to save but then crah.
I tried to uninstall everything, clean with aura cleaner, reset bios and remove the battery, but the problem is not solved.
Thanks in advance for the help.

I tried the new beta but the problem remains

[lexa47]

1. Uninstall AURA.
2. Run AURA CC Cleaner
3. Reinstall AURA.

Does lighting problem occur with other effects, or only Rainbow?
Do you do anything particular for it to crash?

Please add some screenshot of your Aura UI + system if possible.


Does your motherboard was detected with the 1.05.28 version?

Thanks for reply. I make two videos.

1) Startup of PC after power supply removal: https://www.youtube.com/watch?v=lmiTTItH8XE

2) Dying of RGB after couple minutes: https://www.youtube.com/watch?v=ra84vWJJabk

Aura sometimes detect my motherboard but sometimes not. But if i try change some effect nothing happens, default didnt helps too.

https://imgur.com/a/IHAHd foto

Im now in state, when even if i complatly remove aura lights they didnt work at all. I think AURA RGB firmware is f*cked for me. Any way to reflesh it or something? Or RMA this MB? Im really hopeless, I spend so many time on this...

Btw. suggested fix didnt help.

[eviqine]

with the last update...aura never find my motherboard with the previous..sometimes aura find my motherboard...what happen with this app?it become more worse with the new updateS?

[namAehT]

It is possible to force the software into enabling more than 120 LEDs, but anything past 120 does not light.
This leads me to believe there is a hardware/firmware limitation on the number of LEDs that can be driven.

[Ghozer]

It is possible to force the software into enabling more than 120 LEDs, but anything past 120 does not light.
This leads me to believe there is a hardware/firmware limitation on the number of LEDs that can be driven.

Or the API isn't written to handle more than 120 - while you could technically 'hack' the UI to show more, and seemingly accept it, the API doesn't know what to do with any more, my guess is there's some loop that is set to 120 or something similar...