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  1. #231
    New ROGer Array sena168 PC Specs
    sena168 PC Specs
    MotherboardASUS ROG STRIX Z370-E GAMING
    ProcessorIntel i7-8700K
    Memory (part number)G.SKILL Trident Z RGB DDR4 3200MHz 16GB Kit (2x8GB)
    Graphics Card #1ASUS ROG-STRIX-GTX1080TI-11G-GAMING
    MonitorSamsung BX2450
    Storage #1Samsung NVMe SSD 960 PRO 512GB
    Storage #2Intel® SSD 520 Series (2x120GB) Raid 0
    CPU CoolerNoctua NH U14S
    CaseCorsair Obsidian Series® 650D
    Power SupplyCorsair Professional Series™ Gold AX850
    Keyboard Corsair K95 RGB Platinum (MX Brown)
    Headset SteelSeries H Wireless
    Mouse Pad SteelSeries QcK
    OS Windows 10 Pro

    Join Date
    Dec 2013
    Reputation
    10
    Posts
    5

    AURA can't detect my mobo

    I don't what going on but since I updated the AI Suite 3 and AURA to 1.05.28, AURA couldn't detect my mobo. (Can see my Memory and GPU tho)

    Anyone know any fix? Tried that "unblock files" in files properties menu before installation, still no luck

    Motherboard: ROG STRIX Z370-E GAMING
    BIOS version: 0606
    Processor: Intel i7-8700K
    OS: Windows 10 Pro
    Memory kit: G.SKILL Trident Z RGB DDR4 3200MHz 16GB Kit (2x8GB)
    Graphics card: ROG-STRIX-GTX1080TI-11G-GAMING
    Keyboard: Logitech K320
    Cooling solution: Noctua NH-U14S
    Aura version: 1.05.28
    Last edited by sena168; 01-21-2018 at 01:44 AM.

  2. #232
    New ROGer Array unbr34k4bl3 PC Specs
    unbr34k4bl3 PC Specs
    MotherboardMaximus X Hero (WIFI/AC)
    Processori7 8700k
    Memory (part number)32GB 2400mhz G.Skill Trident Z RGB
    Graphics Card #1GTX 1080ti STRIX 11GB
    Monitor3 X Asus VHS247
    Storage #12 x 850 Evo Basic (Raid 0) | 2 x 2TB WD
    Storage #2960 EVO Pro 256GB NVMe
    CPU CoolerNoctua NH-U15
    CaseThermaltake Core P5 TG Snow
    Power SupplyCorsair HX1000i (1kW)
    Keyboard Corsair K70 Rapidfire RGB
    Mouse Logitech Proteus Spectrum RBG
    Headset Behringer C1/Xenyx 502
    Mouse Pad Steelseries XL QCK
    Headset/Speakers Beyerdynamic DT 770's PRO (250 OHM)
    OS Windows 10

    Join Date
    Jan 2018
    Reputation
    10
    Posts
    3

    Please provide a detail description of your problem and your system specs, including:
    Aura Sync doesn't seem to be able to connect to the motherboard. BIOS 401didn't have the issue. With all the same specs. So does the Fan (Masterfan Pro RGB) which is directly connected to the top RGB Header.
    Motherboard: Asus ROG Maximus X Hero (WiFi/AC)
    BIOS version: 1003
    Processor: i7 8700k
    OS: Windows 10
    Memory kit: 4 x 8GB DDR4 Trident Z RGB
    Graphics card: Asus GTX 1080 TI Strix 11GB
    Mouse: Logitech G502 Proteus Spectrum
    Keyboard: Corsair K70 RapidFire
    Cooling solution: Noctua NH-U15 Cooler (Masterfan Pro 140mm Fan on top RGB header) / Stock on GPU
    Aura version: 1.05.28

    Edit1: I'm also running Corsair Software in the background, which worked before the BIOS Update.
    Edit2: Screenshot of my BIOS added.
    Miniatura de Adjuntos Miniatura de Adjuntos 180120180846.jpg  

    Last edited by unbr34k4bl3; 01-20-2018 at 05:14 PM.

  3. #233
    New ROGer Array
    Join Date
    Jan 2018
    Reputation
    10
    Posts
    1

    Aura Reboot

    Motherboard:z270e
    BIOS version:0801
    Processor: 7700k
    OS: 10.0.16299
    Memory kit: Crucial 2x16GB ddr4
    Graphics card: Nvidia GTX1080
    Mouse: Cooler Master Devastator II
    Keyboard: Cooler Master Devastator II
    Cooling solution: Water Cooling
    Aura version: 1.05.28

    The system installed the files. I rebooted my computer to install the files after reboot. I demands i reboot again for files to execute. I rebooted multiple time to no avail. Im open to suggestions.
    Last edited by Jiptaar; 01-21-2018 at 08:22 AM.

  4. #234
    ROG Member Array
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    9

    Exclamation Bug with non admin user priviledges

    Hi Team,

    your Aura software seems to have a problem when using a windows user account which has no admin privileges:

    Motherboard: Asus Crosshair VI Hero
    BIOS version: 9920 Beta
    Processor: Ryzen 7 1700@3.8GHz
    OS: Windows 10 Pro x64 Build 16299.125
    Memory kit: Corsair Vengeance LPX CMK16GX4M2B3200C16
    Graphics card: Asus Strix 1080Ti OC
    Mouse: Logitech G500s
    Keyboard: Corsair Strafe RGB
    Cooling solution: Air Colled Stuff
    Aura version: 10.05.25

    BUG Report:
    When installing the Aura Software using a non-administrative windows user account, you will get the UAC Prompt to enter an administrator password (not the yes/no promt but you have to actually type the username and password when your non admin account is not a member of the local administrators).
    Software installs fine. You reboot as requested by the setup. After rebooting and logging in with your non-administrator account the software does not open and a message box appears "please reboot your computer to complete setup". After rebooting several times, the message box is still there and you can not use the software. Problem occurs on both 10.05.25 and 10.05.28

    Workaround / Solution
    Log in (btw: starting the software as administrator is NOT enough!) with your administrative account into Windows and start the software from there. Software opens fine in the administrator session. When you log back in to your non-administrative session, the message box disappears and you can use the software with no problems.

    Please fix
    Regards
    Last edited by Gutgolf; 01-21-2018 at 09:23 AM.

  5. #235
    New ROGer Array
    Join Date
    Jan 2018
    Reputation
    10
    Posts
    2

    Motherboard: Asus Z370 Prime A
    BIOS version: 0605
    Processor: 8700K
    OS: Windows 10 64
    Memory kit: Gskill TridentZ 16Gb DDR4 3200 Mhz
    Graphics card: Asus Strix Gtx 1080ti
    Cooling solution: Nzxt Kraken X62
    Aura version: 1.05.28

    Hello,
    my problem is that I can't control the leds on the motherboard, those on the pcb near the ram.
    When I launch aura and I click on the link icon under the vga the program asks me to save but then crah.
    I tried to uninstall everything, clean with aura cleaner, reset bios and remove the battery, but the problem is not solved.
    Thanks in advance for the help.

  6. #236
    ROG Member Array
    Join Date
    Oct 2017
    Reputation
    10
    Posts
    22

    New beta AURA 1.05.32.02
    Time to testing.

    Read the FAQ

    Changelog:
    Fix compatibility issue with latest Win10 version
    Add support for ROG Strix Flare keyboard
    Can install and run Aura software on laptops and any other platforms
    Increase the support number of Addressable LED to 120 for each Addressable header
    Improve system stability
    Improve and adjust effect settings
    Add multi-language support
    Fix issue with Z170 Pro Gaming Aura UI not showing properly
    Fix ROG Claymore flickering issue in Breathe mode

    for Windows 7 32-bit & 64-bit, Windows 8.1 64-bit, Windows 10 64-bit (support depends on CPU)

  7. #237
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0702
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Velocity RGB and Revo XRes 140 D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    36
    Posts
    2,067

    Quote Originally Posted by sevpl View Post
    New beta AURA 1.05.32.02
    Time to testing.

    Read the FAQ

    Changelog:
    Fix compatibility issue with latest Win10 version
    Add support for ROG Strix Flare keyboard
    Can install and run Aura software on laptops and any other platforms
    Increase the support number of Addressable LED to 120 for each Addressable header
    Improve system stability
    Improve and adjust effect settings
    Add multi-language support
    Fix issue with Z170 Pro Gaming Aura UI not showing properly
    Fix ROG Claymore flickering issue in Breathe mode

    for Windows 7 32-bit & 64-bit, Windows 8.1 64-bit, Windows 10 64-bit (support depends on CPU)
    Where did you download this version?*
    **

  8. #238
    ROG Guru: Green Belt Array AkaNe0 PC Specs
    AkaNe0 PC Specs
    MotherboardMaximus X Formula
    Processori7-8700K
    Memory (part number)G.skill Trident-Z RGB
    Graphics Card #1Strix GTX 1080 Ti
    CaseOpenBenchtable
    Power SupplySeasonic PRIME Platinum 1000W
    Keyboard ROG Claymore
    Mouse ROG Pugio
    AkaNe0's Avatar
    Join Date
    Jun 2014
    Reputation
    19
    Posts
    566

    Quote Originally Posted by katlani View Post
    Should we uninstall existing version in order to upgrade? Or its possible just to update on top.
    The previous version will uninstall first before installing the new version. To do so, simply open the Setup. It will uninstall. Then, reopen Setup again and the installation process will occur.

    Quote Originally Posted by Kreyora View Post
    i have done some experimenting, where i have uninstalled all other controller software, and removed the LED strips, bios on latest version, and aura reinstalled with fresh download from motherboard support page, but the program may crash at random

    the program will then open a dr.dump window and give me some adresses that do not seem right

    this is what i will get, even tho the program worked 2 minutes ago
    Install v1.05.32.02 to fix your issue (link with the windows update).

    Quote Originally Posted by marksavio View Post
    sorry i didnt see this post sooner. i posted a bug on the Aura awhile ago
    https://rog.asus.com/forum/showthrea...-speed-on-idle
    Firstly try to install 1.05.32.02 version.

    Then, if issue still occur, can you provide your full specs details and any additional lighting software you might have. I advice you only install Aura software.

    Quote Originally Posted by johnratchet3 View Post
    Hey all. Get a lovely 'Catastrophic failure' when trying to install any of the recent aura versions, and I'm posting here because I'm at my wits' end. A fair few people have reported the problem, but I haven't seen a solution yet (short of refresh/reformat). I've tried;
    • Uninstalling everything aura/asus related (except Ai charger, which is irrelevant right?). Aura persists in the program list and cannot be removed due to 'the specified module cannot be found'.
    • Manually removing the aura program files to no avail.
    • Uninstalled my logitech software.
    • Uninstalled asus gpu tweak.
    • Ran ccleaner through the registry a few times.
    • Restarted the comp after each of these attempts.

    Long story short; damn the muppet who thought "can't be done" is a useful error message to anyone. My board is a Prime x370-pro. Any advice?
    Edit; Adding that I've run the AI suite cleaner, and ended the lighting.exe service to no effect either.
    You can try 1.05.32.02 version first.

    Uninstall previous version of AURA by running the Setup. Once done, re-run Setup and install AURA - reboot your computer.

    If it still do not work, can you specify if the LEDs of your motherboard are on?

    Quote Originally Posted by unbr34k4bl3 View Post
    Please provide a detail description of your problem and your system specs, including:
    Aura Sync doesn't seem to be able to connect to the motherboard. BIOS 401didn't have the issue. With all the same specs. So does the Fan (Masterfan Pro RGB) which is directly connected to the top RGB Header.
    Motherboard: Asus ROG Maximus X Hero (WiFi/AC)
    BIOS version: 1003
    Processor: i7 8700k
    OS: Windows 10
    Memory kit: 4 x 8GB DDR4 Trident Z RGB
    Graphics card: Asus GTX 1080 TI Strix 11GB
    Mouse: Logitech G502 Proteus Spectrum
    Keyboard: Corsair K70 RapidFire
    Cooling solution: Noctua NH-U15 Cooler (Masterfan Pro 140mm Fan on top RGB header) / Stock on GPU
    Aura version: 1.05.28

    Edit1: I'm also running Corsair Software in the background, which worked before the BIOS Update.
    Edit2: Screenshot of my BIOS added.


    Can you try the 1.05.32.02 version. If still no result, please reinstall Corsair Link. Then shutdown your computer and restart. Reinstall AURA.
    And don't forget, Keep pushing it !

  9. #239
    ROG Guru: Green Belt Array AkaNe0 PC Specs
    AkaNe0 PC Specs
    MotherboardMaximus X Formula
    Processori7-8700K
    Memory (part number)G.skill Trident-Z RGB
    Graphics Card #1Strix GTX 1080 Ti
    CaseOpenBenchtable
    Power SupplySeasonic PRIME Platinum 1000W
    Keyboard ROG Claymore
    Mouse ROG Pugio
    AkaNe0's Avatar
    Join Date
    Jun 2014
    Reputation
    19
    Posts
    566

    A new version of AURA is now available.

    DOWNLOAD AURA v1.05.32.02 Beta

    A new FAQ is also available:
    Read the FAQ

    Changelog for v1.05.32.02:
    • Can install and run Aura software on laptops and any other platforms
    • Increase the support number of Addressable LED to 120 for each Addressable header
    • Improve system stability
    • Improve and adjust effect settings
    • Add multi-language support
    • Fix Windows update issue
    • Fix issue with Z170 Pro Gaming Aura UI not showing properly
    • Fix Claymore flickering issue in Breathe mode


    Note: This version fall under beta due to two minor issues that will be fixed soon.
    • LED sync at shutdown issue
    • Effects -> Gradient - problem with the HUE
    And don't forget, Keep pushing it !

  10. #240
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EO Bios 0702
    Processori9 9900X @ 4.9 1.28V VCore
    Memory (part number)GSkill F4-3600C16Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti Kingpin
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Velocity RGB and Revo XRes 140 D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    36
    Posts
    2,067

    Thanks for the link!

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