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  1. #1
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    How to download the latest Ai Suite? no link in the support page of x299 prime-deluxe

    Hello friends,

    Where can I download the latest version of Ai Suite 3 for the x299 prime-deluxe motherboard?
    The version comes with the motherboard DVD package crash when I want to use fanxpert 4 with the following error:

    Access violation .... on module dip4.dll

    I have searched many other motherboards' pages to download another version but it seems ASUS has removed Ai Suite from their website

  2. #2
    ROG Guru: Orange Belt Array geneo PC Specs
    geneo PC Specs
    MotherboardMaximus X Code
    ProcessorIntel 8086K @ 5.1Ghz
    Memory (part number)32 GB (2x16) G.Skill TridentZ RGB 3200 MHz CL14 @ 3733 16-16-36
    Graphics Card #1MSI GTX 1070 X 8GB
    Graphics Card #2AMD Radeon WX 7100
    MonitorNEC PA271Q and Dell
    Storage #1Samsung 512 GB 960 Pro
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    geneo's Avatar
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    What are you talking about. You can get it right here:

    https://www.asus.com/us/Motherboards...Desk_Download/

  3. #3
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    Don't hold your breath

    I've been trying to get the new AI tools for my Maximums X to work for a few weeks now, they all bug out during installation.

  4. #4
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    Quote Originally Posted by geneo View Post
    What are you talking about. You can get it right here:

    https://www.asus.com/us/Motherboards...Desk_Download/
    sorry my bad, I don't know what went wrong with my browser that wasn't able to load asus support page completely!
    I was exactly searching for Ai Suite3 3.0.0...

    However I do still have the exact same problem! every time I want to open fan xpert4 I get the following error:

    Access violation...by module dip4.dll
    Then how am I suppose to use fan xpert4 to adjust fan profiles?

  5. #5
    ROG Guru: White Belt Array Erwin05 PC Specs
    Erwin05 PC Specs
    MotherboardAsus P8Z77-V DELUXE
    ProcessorIntel Ivy Bridge Core i7-3770K @ 3.50GHz
    Memory (part number)F3-1600C9D-16GXM
    Graphics Card #1ASUS ROG STRIX-GTX1070-8G-GAMING
    CPU CoolerCorsair H100i v2
    Power SupplyCorsair RM850
    OS Windows 10 Home x64 - v1903

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    What browser are u using?

    I know that the new Firefox has a problem with the Asus download site after selecting the OS noting happens.

  6. #6
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    Quote Originally Posted by Erwin05 View Post
    What browser are u using?

    I know that the new Firefox has a problem with the Asus download site after selecting the OS noting happens.
    it's firefox...

    Well I have tried to clean install everything, and install every program that I use normally!
    after that I tried to install AI Suite and fan xpert4 started perfectly!!

    However after I restarted my PC, the exact same error came back....dip4 module access violation

    What is wrong with asus?

  7. #7
    ROG Enthusiast Array spadizzle PC Specs
    spadizzle PC Specs
    MotherboardROG Crosshair VI and Zenith Extreme
    ProcessorRyzen 1700x and Threadripper 1950x
    Memory (part number)G-Skill F4-3866C18Q-32GTZR
    Graphics Card #1Asus GTX 1080
    Graphics Card #2Asus GTX 1080
    Sound Cardbuilt-in
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    spadizzle's Avatar
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    Firefox works fine, but I have noticed once I open and only open "GPU Tweak II" for some reason the menu's become in accessible to select OS's for support on ASUS website.

  8. #8
    ROG Guru: Grand Master Array
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    Quote Originally Posted by shadowfax25 View Post
    it's firefox...

    Well I have tried to clean install everything, and install every program that I use normally!
    after that I tried to install AI Suite and fan xpert4 started perfectly!!

    However after I restarted my PC, the exact same error came back....dip4 module access violation

    What is wrong with asus?
    This is the latest version of AI SUITE 3 for your motherboard: http://dlcdnet.asus.com/pub/ASUS/mb/...126.1513207279

  9. #9
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    tried so many different versions and I have been unable to fix this problem
    What is really wrong with ASUS software? I have seen so many other users also have this problem and they have not fixed it!

    I can't even use the most basic functionality of this motherboard thanks to ASUS weak support...
    every time I need to change the fan profile, I have to reboot to bios

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