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  1. #1
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    Claymore - CAPS lock LED not working

    Hi,

    ROG Claymore - not sure if hardware or software fault but the CAPS lock LED is not working.

    Any suggestions? Latest firmware and software.

    Kind Regards,
    Santo

  2. #2
    Administrator Array MasterC@ASUS's Avatar
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    Hi Santo,

    Sounds like a hardware issue, it's working fine on my end. Aura software does not affect the Caps Lock LED, I'd suggest RMA.

  3. #3
    Banned Array JustinThyme PC Specs
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    Mine has never worked.

  4. #4
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    Quote Originally Posted by MasterC@ASUS View Post
    Hi Santo,

    Sounds like a hardware issue, it's working fine on my end. Aura software does not affect the Caps Lock LED, I'd suggest RMA.
    Well it does for me.
    If the Claymore is synced via Aura AND if i turn the lighting off, it also turn off the caps lock led and the ver num led...

    Sent from my XT1562 using Tapatalk

  5. #5
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    Not Hardware

    Not Hardware - If i undo the sync in Aura then the caps lock LED works.

  6. #6
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    Quote Originally Posted by santoitaliano View Post
    Not Hardware - If i undo the sync in Aura then the caps lock LED works.
    They should also work if synced but not on all modes (in rainbow they don't but in color cycle they do if i remember well)

    Sent from my XT1562 using Tapatalk

  7. #7
    Administrator Array MasterC@ASUS's Avatar
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    When the Claymore is synced to other components (including the motherboard) using Aura Sync, the CAPS Lock LED works as it should for all the standard modes (Static, Breathing, and Color Cycle). People using Aura Sync with peripherals only don't need to worry.

    However, when the exclusive modes (Rainbow, Comet, etc.) are activated then we have confirmed there is a bug. These modes disable the CAPS Lock LED (this affects the LED only, functionality of the key is fine). It's kind of a weird case, but we're on it. Thanks for bringing it to our attention!

  8. #8
    Administrator Array MasterC@ASUS's Avatar
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    Quote Originally Posted by JustinThyme View Post
    Mine has never worked.
    Perhaps you had one of those Aura modes enabled all this time? Sorry about that. Can you verify?

  9. #9
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by MasterC@ASUS View Post
    When the Claymore is synced to other components (including the motherboard) using Aura Sync, the CAPS Lock LED works as it should for all the standard modes (Static, Breathing, and Color Cycle). People using Aura Sync with peripherals don't need to worry.

    However, when the exclusive modes (Rainbow, Comet, etc.) are activated then we have confirmed there is a bug. These modes disable the CAPS Lock LED (this affects the LED only, functionality of the key is fine). It's kind of a weird case, but we're on it. Thanks for bringing it to our attention!
    The verr num also is broken btw and the 2 additional leds under the space bar are turned off. Also the rog eye is turned off in these modes.

    I would also add that the overall lighting intensity of the keyboard comparing others devices (gladius 2 and mobo) is way to low while syncing via aura.

    Could this be also fixed?

    Thanks

  10. #10
    Administrator Array MasterC@ASUS's Avatar
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    Quote Originally Posted by namoi View Post
    The verr num also is broken btw and the 2 additional leds under the space bar are turned off. Also the rog eye is turned off in these modes.

    I would also add that the overall lighting intensity of the keyboard comparing others devices (gladius 2 and mobo) is way to low while syncing via aura.

    Could this be also fixed?

    Thanks
    Thanks for the feedback, we'll look into it.

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