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Thread: ASUS-Thank you!

  1. #1
    ROG Member Array Meatwallet PC Specs
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    ASUS-Thank you!

    I just wanted to give Asus a shout out for great customer service. I was having an issue with my Strix Z270E motherboard and customer service couldn't have been any better. I had a replacment in my hand in just over a week. Thank you!

  2. #2
    TeamROG Moderator Array xeromist PC Specs
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    Thanks for sharing your experience!
    * Support disease research with Folding@Home *

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  3. #3
    ROG Guru: Brown Belt Array davemon50 PC Specs
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    That's good to hear. Seems like we usually only hear the horror stories. Nice to hear that good things happen too.
    Davemon50

  4. #4
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    Quote Originally Posted by davemon50 View Post
    That's good to hear. Seems like we usually only hear the horror stories. Nice to hear that good things happen too.
    Soo true. I am still waiting on my call back within 48 hours. This was 2 weeks ago XD.

  5. #5
    TeamROG Moderator Array xeromist PC Specs
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    Quote Originally Posted by jiMMyoNewAy View Post
    Soo true. I am still waiting on my call back within 48 hours. This was 2 weeks ago XD.
    This isn't your crush where you have to play it cool. If ASUS didn't call you back then call THEM back. If you have an open case and it's not getting resolved you can also use the service inquiry section (you must have a case id):
    https://rog.asus.com/forum/forumdisplay.php?295
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