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  1. #1
    New ROGer Array besser435 PC Specs
    besser435 PC Specs
    MotherboardStrix X370-F
    ProcessorRyzen 5 1600
    Memory (part number)G.Skill TridentZ RBG
    Graphics Card #1Strix 1070 OC
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    Unhappy Aura Issues an bad Asus Support

    Hello All!

    I want to register my ROG Strix X370-F Gaming motherboard and I need the serial number for it. Unfortunately, I sent the UPC on the box off to Asus for a mail in rebate. I've looked all over the board and I cannot find a sticker with the serial number on it. Now I would have contacted Asus support for this, but you need a registered product to do that... I have the Amazon order info, but I don't think that helps. I know they posted a guide on how to find it, but it didn't help. I also messaged their support page on Twitter, but they didn't help one bit.

    Any ideas? Thanks for the help!

  2. #2
    Administrator Array MasterC@ASUS's Avatar
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    Hey besser435,

    The serial number is on the sticker on the back of the motherboard. Hope you haven't finished building your liquid cooled system
    Starts with H...
    Click image for larger version. 

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Size:	1.55 MB 
ID:	69760

  3. #3
    New ROGer Array besser435 PC Specs
    besser435 PC Specs
    MotherboardStrix X370-F
    ProcessorRyzen 5 1600
    Memory (part number)G.Skill TridentZ RBG
    Graphics Card #1Strix 1070 OC
    CPU CoolerCorsair H80i v2
    CaseCorsair Crystal Series 460X
    Power SupplyCorsair RM650i
    Mouse Logitech G703
    Headset Razer Kraken 7.1 Chroma
    OS Windows 10
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    Quote Originally Posted by MasterC@ASUS View Post
    Hey besser435,

    The serial number is on the sticker on the back of the motherboard. Hope you haven't finished building your liquid cooled system
    Starts with H...
    Click image for larger version. 

Name:	20171222_094513.jpg 
Views:	0 
Size:	1.55 MB 
ID:	69760
    Haha no water cooling for me! I did take my motherboard out of my case, and looked on the back but didn't see anything. I guess ill just have to do it again to see if I missed it. Oh well.... another 1 hour wasted taking my pc apart...

  4. #4
    ROG Guru: Grand Master Array
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    The packaging also has a sticker that contains the information you're looking for.

  5. #5
    New ROGer Array besser435 PC Specs
    besser435 PC Specs
    MotherboardStrix X370-F
    ProcessorRyzen 5 1600
    Memory (part number)G.Skill TridentZ RBG
    Graphics Card #1Strix 1070 OC
    CPU CoolerCorsair H80i v2
    CaseCorsair Crystal Series 460X
    Power SupplyCorsair RM650i
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    Quote Originally Posted by Chino View Post
    The packaging also has a sticker that contains the information you're looking for.
    The UPC on the box is missing. I sent it in so I could get a rebate.

  6. #6
    ROG Guru: Green Belt Array panzlock PC Specs
    panzlock PC Specs
    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99
    MotherboardASUS P8Z68-V LX, ASUS Z170-A, ASUS ROG Strix B350-F Gaming
    ProcessorIntel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700
    Memory (part number)8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16
    Graphics Card #1EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56
    Monitor32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ
    Storage #1Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2)
    Storage #2Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch
    CPU CoolerDeepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire
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    Mouse Microsoft 1850, Microsoft 4500, Gamdias Erebos LE, MSI DS 100, Redragon M601 Centrophorus
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    Quote Originally Posted by besser435 View Post
    The UPC on the box is missing. I sent it in so I could get a rebate.
    I have the same problem if I need to RMA. Not sure how this will work out. And I STILL didn't get my rebate. They better not be doing these mail in rebates on purpose to thwart any RMA attempts since they require the original UPC codes on the box.
    I'd like to deploy my troops in her country.

  7. #7
    ROG Enthusiast Array
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    Check on sides of PCI or PCIE slots, sometimes sticker is there too.

  8. #8
    New ROGer Array besser435 PC Specs
    besser435 PC Specs
    MotherboardStrix X370-F
    ProcessorRyzen 5 1600
    Memory (part number)G.Skill TridentZ RBG
    Graphics Card #1Strix 1070 OC
    CPU CoolerCorsair H80i v2
    CaseCorsair Crystal Series 460X
    Power SupplyCorsair RM650i
    Mouse Logitech G703
    Headset Razer Kraken 7.1 Chroma
    OS Windows 10
    Network RouterNetgear Nighthawk X6
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    Thanks! Ill check it out when I get home.

  9. #9
    Administrator Array MasterC@ASUS's Avatar
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    There are two stickers on the back of the motherboard, both have the serial number on them (Starts with H, followed by manufactured date).
    Click image for larger version. 

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