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Thread: BSOD in GL553VD

  1. #1
    New ROGer Array InspectorGadget PC Specs
    InspectorGadget PC Specs
    Laptop (Model)GL553VD
    MotherboardGL553VD Edition
    Processori5-7300HQ
    Memory (part number)8GB DDR4 2400Mhz
    Graphics Card #1Intel HD Graphics
    Graphics Card #2NVIDEA GTX 1050Ti
    Sound CardRealtek Audio
    Storage #1WD M.2 SSD
    Storage #2SATA HDD
    CPU Cooler-
    Case-
    Power Supply-
    Keyboard -
    Mouse -
    Headset -
    Mouse Pad -
    Headset/Speakers -
    OS Windows 10 64-Bit
    Network Router-
    Accessory #1 -
    Accessory #2 -
    Accessory #3 -

    Join Date
    Dec 2017
    Reputation
    10
    Posts
    6

    BSOD in GL553VD

    Hi guys, recently i did a factory reset on my Windows 10 64-Bit Laptop (GL553VD). Since then, I've been receiving a BSOD saying "DRIVER_POWER_STATE_FAILURE" every 10 mins after opening Adobe Photoshop.

    I've attached with the required files including MSInfo and Minidump.

    Link: https://drive.google.com/file/d/1P-a...ew?usp=sharing

    Thanks
    ~ InspectorGadget
    Programmer and Owner of RTGNetwork!
    GitHub: https://github.com/InspectorGadget
    Website: https://rtgnetwork.tk

  2. #2
    ROG Guru: White Belt Array mmohamed2's Avatar
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    97

    Everyone have the same problem

    waiting for fix from asus

  3. #3
    New ROGer Array InspectorGadget PC Specs
    InspectorGadget PC Specs
    Laptop (Model)GL553VD
    MotherboardGL553VD Edition
    Processori5-7300HQ
    Memory (part number)8GB DDR4 2400Mhz
    Graphics Card #1Intel HD Graphics
    Graphics Card #2NVIDEA GTX 1050Ti
    Sound CardRealtek Audio
    Storage #1WD M.2 SSD
    Storage #2SATA HDD
    CPU Cooler-
    Case-
    Power Supply-
    Keyboard -
    Mouse -
    Headset -
    Mouse Pad -
    Headset/Speakers -
    OS Windows 10 64-Bit
    Network Router-
    Accessory #1 -
    Accessory #2 -
    Accessory #3 -

    Join Date
    Dec 2017
    Reputation
    10
    Posts
    6

    If we get their "eSupport" folder for GL553VD, this issue might be fixed because this can also be caused due to incompatible or insufficient drivers. It's been a while since everyone had reported and no one from ROG Support Team has responded to the corresponding issue. This is frustrating...

  4. #4
    ROG Junior Member Array
    Join Date
    Jul 2013
    Reputation
    12
    Posts
    2

    Found the solution. No more BSOD nor crashes in Photoshop and Maya
    Power options - Advanced settings - PCI Express - Link State Power Management - set to OFF in both plugged in and on battery.
    Any driver version (currently updating through NVIDIA Geforce Experience
    Click image for larger version. 

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