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  1. #1
    New ROGer Array
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    Unhappy Gather around I have a story to tell...

    I should start with expressing my love of ASUS but i won't.... we all know their hardware is the shyt so i don't need to reiterate. I decided i deserved a great system. The perfect mix of Power and Functionality. And i hear of this thing called Threadripper, and i was in love. The benchmarks, the size i was ready to build. So i spend a few weeks price stalking and eventually settle on New Egg to make my purchase. 1920x, ROG Zenith Extreme board, 64GB G.Skill Trident Z, GTX 1080, i really tried to stick to what was approved to work with the system.

    I get everything Build goes together like no system i have made before. Seemingly issue less. Doesn't boot the first power up after flashing the bios i am in full system configuration mode. OS, fan settings, benchmarking, I was having a blast people... I noticed that if the system was up and i went to sleep that it would be frozen by the am. started checking drivers and checking to see if something was amiss. Found nothing; so assumed, it was OS related. (will be fixed in a patch.) (weeks pass) Then one day i wake up to a frozen system... reboot and now the system won't post. Powers up check the mem, starts to check the memory then restarts the process.. No beep code, no error code, nothing from the LEDs to indicate a problem... sigh

    So I call AMD as the board never gets past the CPU portion of the system check process i figure it was the chip. They immediately (without hesitation) start telling me its the board, you may have bent the pins, etc, etc... I ask if the pins were bent why did the system work for nearly a month before failing to boot... (crickets) then he ask have you tried it with another chip..... (MF WHAT!?!? LIKE I HAVE ANOTHER 800$CHIP JUST LAYING AROUND)

    Around this time I remember i bough this system from new egg. So you know what i did... hassleless RMA to NEWEGG!. So I get my new items i break the system down. I replace MB and CPU and unlike last board boots up first time. (fatal mistake i should have tried all the configurations now that i had 2 boards and 2 CPU's) Nonetheless i finish the RMA process and i have a system that seems more stable than with the last combo. I was happy... -_-

    About 1 month after the RMA to new egg the system started freezing if left on overnight. I was thinking to myself maybe there is a BIOS update (shipped with 0305) updated to 0701. This bios made me clear the CMOS every reboot. So i flashback to 0503 which was more stable.(relatively speaking). We go about another 8 days of no problems (only froze twice in that time period) Gamed on the system all night (star citizen 3.0 PTU release) go to sleep wake up its frozen... Reboot it, and its power cycling like the first MB/CPU.(https://youtu.be/orOHheYLfr8) I flashed the BIOS to 0804, unplug everything, try new ram, pull the CMOS batt, replace the CMOS batt, everything i can think of... and nothing it either gives be the BS boot cycle i had been getting or worse.(power cycle with beeps and errors before mem check.

    So now i am in the middle of a RMA process with the board and i am thinking about buying a new board just to test the CPU on as ASUS is telling me they will repair the board and it will be 10 days. (no replacements in stock... allegedly) I am going to have to RMA the CPU as well unless i spend another 500 to get a new board and test the CPU... I'm just defeated at this point... I mean i know the risk of early adoption but usually those problems happen upfront not weeks after the system has been running... (being extra dramatic) I feel like a failure as a system builder. Like somehow this is my fault. Like this isn't my 30th or so build... (being less dramatic) but i have to press on and hope that at some point i will have my system back in working order... not that ASUS or AMD support cares at all...

    I am going to have a good cry now...

    cheers

  2. #2
    ROG Guru: Yellow Belt Array masterac's Avatar
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    me too, buddy, my 960 pro is running almost at half speed of what other people get on the same board and i don't know why, and i am not going to buy another 1000 ssd just to check if its the one i have that is having issue.

    thats the kind of thing you might get on a 100 euro motherboard, you don't expect it on a 500 euro one.

    sometime i also have flicker across my 3 monitor (1080 ti, all 3 have gsync and pluged with DP), its random, sometime it happen when i just GET UP, i dont even touch anything and i dont get it, reinstall everything and it still does it sometime, all 3 of them, going to black then back on.

    for me asus is responsible, when you ship out board that have issue with you screwing the cpu onto the motherboard, something bad happen at the manufacturing stage, its funny too because you see review from article with video and they all have the same issue, i mean the minimum when you send a board to the press is tailor it, double triple check its perfect, more than for a customer, since they will write a review about it, and from that thousands of sales will happen.

    so when you see the poor standard they have with this, its understandable to see what user like us get.

    i will say it again, asus has become the razer of motherboard, all about light , LED and stuff, but hardware and quality control is crap

  3. #3
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
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    Memory (part number)16GB Crucial Ballistix Elite 3600
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    Quote Originally Posted by masterac View Post
    sometime i also have flicker across my 3 monitor (1080 ti, all 3 have gsync and pluged with DP), its random, sometime it happen when i just GET UP, i dont even touch anything and i dont get it, reinstall everything and it still does it sometime, all 3 of them, going to black then back on.
    If it's related to movement I'd probably check the cables as one might be bad. One bad cable losing sync could cause an issue across the displays since Windows will try to adjust. Wouldn't even cost anything, just leave one monitor disconnected at at time to see if it makes a difference. Just a thought.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  4. #4
    ROG Guru: Yellow Belt Array masterac's Avatar
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    Quote Originally Posted by xeromist View Post
    If it's related to movement I'd probably check the cables as one might be bad. One bad cable losing sync could cause an issue across the displays since Windows will try to adjust. Wouldn't even cost anything, just leave one monitor disconnected at at time to see if it makes a difference. Just a thought.


    all monitor are mouted to the wall, nothing touch the table no even the pc that is under it ( not even the table feet) the weirdest part its that its random, havent seen it for a while now

  5. #5
    ROG Enthusiast Array spadizzle PC Specs
    spadizzle PC Specs
    MotherboardROG Crosshair VI and Zenith Extreme
    ProcessorRyzen 1700x and Threadripper 1950x
    Memory (part number)G-Skill F4-3866C18Q-32GTZR
    Graphics Card #1Asus GTX 1080
    Graphics Card #2Asus GTX 1080
    Sound Cardbuilt-in
    MonitorROG PG279Q
    Storage #1Samsung 960 NVMe
    Storage #2Samsung 950 pro SSD
    CPU CoolerH115i
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    spadizzle's Avatar
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    Red face What are settings?

    Did you already RMA it? If not post up your memory settings/timers and/or overclocking.
    Lots of memory issues with this board. I ran into most of your issues, but a lot of those started going away more and more starting with the 701 bios(Currently running the 902 beta).

    804 is a nice bios and you should at least be able to run 3200 speed, but with specific settings, not XMP/DOCP. If anything an awesome starting point are the "Stilts" memory settings in the bios.

    Anyways, your not a failure unless you give up! So don't ever give up unless police charges are going to be filed against you.

  6. #6
    New ROGer Array
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    My settings were default... assuming you were asking me... but as you can see by the video... I cant post.... so yeah fubar... and I haven't given up... but a narcissist like myself belivees that such matters should be in the rhelm of my control ... but its not... i will stop feeling like a failure the second it boots again... maybe a few hours of star citizen or CSS in...

  7. #7
    ROG Guru: Yellow Belt Array Cory29 PC Specs
    Cory29 PC Specs
    MotherboardROG Zenith extreme x399
    Processor1950x
    Memory (part number)G Skill F4-3200C16-8GTZ - 64gb
    Graphics Card #1GIGABYTE GeForce GTX 980 Ti WF
    Monitorcintiq 22hd touch
    Storage #1Sam SSD 850 EVO 1TB
    CPU Coolerxspc block - D5 - 3x120 slim rad
    CaseView 71 (doesn't fit board)
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    I too get funny random things happen. once and a while no post - I have to completely power off my system for 5 min in order for the board to come back. If I try to do a flash back with a usb and ZE.CAP ... the board will act like its bricked and do nothing. I have had the board since launch (3 RMA's) and every month with new alpha build bios some stuff gets better but allot gets worse.

  8. #8
    ROG Guru: Blue Belt Array gupsterg PC Specs
    gupsterg PC Specs
    MotherboardAsus Maximus VII Ranger
    Processori5 4690K
    Memory (part number)HyperX Savage 2400MHz 16GB
    Graphics Card #1Sapphire R9 Fury X (1145/545 Custom ROM)
    MonitorAsus MG279Q
    Storage #1Samsung 840 Evo 250GB
    Storage #2HGST 2TB
    CPU CoolerThermalRight Archon SB-E X2
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    Quote Originally Posted by GODCIN View Post
    we all know their hardware is the shyt so i don't need to reiterate.
    So as you say we all know above and you go and buy :-

    Quote Originally Posted by GODCIN View Post
    So i spend a few weeks price stalking and eventually settle on New Egg to make my purchase. 1920x, ROG Zenith Extreme board, 64GB G.Skill Trident Z, GTX 1080, i really tried to stick to what was approved to work with the system.
    Where is the sanity in this course of action?

    Reading through your post it seems:-

    a) you used older UEFIs
    b) didn't do OLED FW update

    Which could have led to issues experienced.

    Anyhow I can only state the ROG ZE board has been spot on since having ~3mths+ now.
    Intel Defector AMD Rebel

    TR 1950X - Custom WC - Asus Zenith Extreme Alpha - G.Skill Trident Z 3400MHz C14 QC - RX VEGA 64
    R5 3600 - Custom WC - Asus Crosshair VII Hero Wifi - G.Skill Ripjaws V 3800MHz C16 - Sapphire HD 5850 Toxic

    24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
    Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

  9. #9
    ROG Guru: Yellow Belt Array Cory29 PC Specs
    Cory29 PC Specs
    MotherboardROG Zenith extreme x399
    Processor1950x
    Memory (part number)G Skill F4-3200C16-8GTZ - 64gb
    Graphics Card #1GIGABYTE GeForce GTX 980 Ti WF
    Monitorcintiq 22hd touch
    Storage #1Sam SSD 850 EVO 1TB
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    CaseView 71 (doesn't fit board)
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    Quote Originally Posted by gupsterg View Post
    So as you say we all know above and you go and buy :-



    Where is the sanity in this course of action?

    Reading through your post it seems:-

    a) you used older UEFIs
    b) didn't do OLED FW update

    Which could have led to issues experienced.

    Anyhow I can only state the ROG ZE board has been spot on since having ~3mths+ now.
    I have all the latest uefi and frimware and aside from booting this board is has been complete crap. The new fun one is after 901 usb storage devices cant be read by the IO there for usb flashback no longer works oopsie.. *also none of the software works /fans/ leds/ wifi/blutooth/ethernet craps out i could keep going but as the board stands right now more then half of what is advertised with it doesn't work in some capacity

  10. #10
    ROG Guru: Yellow Belt Array
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    It is for that exact kind of issues i ended being a first adopter. They rush a **** load of stuff to compete with other manufacturers and it got worst in a way with ryzen as they had to copt with a new platform....
    I furiously hesitated, ryzen was so tempting... and i finally ended with an x99 platform which just works as expected.

    It is sad in a way to have to be 2 years backward but for my sanity of mind i don't regret it... For now :-|

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