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  1. 01-04-2018 05:36 AM #1
    geneo
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    AISuite fails to start after Windows update KB4056892 (Intel vulnerability patch)

    It fails to start with "The Sever Threw an Exception" Error box.

    The services and AISuite executable appears to be actually running, but the AISuite GUI does not start.

    Please fix Asus (should have been on top of this I would think).
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  2. 01-04-2018 09:21 AM #2
    AndyVee
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    Quote Originally Posted by geneo View Post
    It fails to start with "The Sever Threw an Exception" Error box.

    The services and AISuite executable appears to be actually running, but the AISuite GUI does not start.

    Please fix Asus (should have been on top of this I would think).
    Same issue here plus gpufanhelper service failed to load ( presume this is from gputweak ) .
    Pretty poor show from Asus lately on support , lots of issues with their utilities with no / slow updates , I will be checking out MSI for my next refresh after many years of ROG products .
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  3. 01-04-2018 10:01 AM #3
    fuglyto
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    Quote Originally Posted by geneo View Post
    It fails to start with "The Sever Threw an Exception" Error box.

    The services and AISuite executable appears to be actually running, but the AISuite GUI does not start.

    Please fix Asus (should have been on top of this I would think).
    My update was KB4056891 yesterday and it killed AISuite 3 and GPUTweak II. Uninstalled it and everything is working again. Guess we have to wait for an updated version of AISuite and GPUTweak before we can even think about installing the newest security patch.
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  4. 01-04-2018 10:50 AM #4
    shadowfax25
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    After having so many problems with ASUS software on my new build, I have decided to uninstall all of them!

    The ASUS support center is even worse than they software, changing the contact point in every email!
    After 10 day a new person from support center contacted me and he didn't even read the case before contacting me...
    Then another one contacted me requesting to describe the problem from the beginning

    After all of this, I have decided to clean install windows again without installing any ASUS crappy software!
    everything is more stable now
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  5. 01-04-2018 02:26 PM #5
    panzlock
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    Laptop (Model)ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99, ASUS ROG Strix G15 G513QM
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    Intel is secretly firefighting a major hardware security vulnerability affecting its entire x86 processor lineup. The hardware-level vulnerability allows unauthorized memory access between two virtual machines (VMs) running on a physical machine, due to Intel's flawed implementation of its hardware-level virtualization instruction sets. OS kernel-level software patches to mitigate this vulnerability, come at huge performance costs that strike at the very economics of choosing Intel processors in large-scale datacenters and cloud-computing providers, over processors from AMD. Ryzen, Opteron, and EPYC processors are inherently immune to this vulnerability, yet the kernel patches seem to impact performance of both AMD and Intel processors.
    https://www.techpowerup.com/240187/a...kernel-patches

    ...Wonderful.
    I'd like to deploy my troops in her country.
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  6. 01-04-2018 04:08 PM #6
    adamr
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    Maximus XI Formula - 9900K - Razer Viper Ultimate - Corsair K70 LP - 970PRO NVMe - SSD 850 Evo - 32GB Vengeance RGB Pro - Phanteks Evolv X - Asus ROG Strix OC 3080 Ti - Corsair H115i Platinum - AX1200i PSU
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  7. 01-04-2018 04:48 PM #7
    MikelMolto
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    Same here, after this Windows Patch AI Suite 3 don't work anymore.
    I hope Asus can solve this soon because without AI Suite 3 I feel naked!
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  8. 01-04-2018 05:43 PM #8
    Hopper64
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    Yep. Same issue here.

    https://rog.asus.com/forum/showthrea...8774-new-error
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  9. 01-04-2018 05:58 PM #9
    SeanAngelo
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    MotherboardASUS STRIX Z370-F GAMING
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    Had the same issue, I uninstalled the latest update (KB4056892) and AISuite is working again.
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  10. 01-04-2018 06:13 PM #10
    Phrawst
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    Quote Originally Posted by SeanAngelo View Post
    Had the same issue, I uninstalled the latest update (KB4056892) and AISuite is working again.
    Same. I'm on a Z87-Pro mobo. So what is the protocol here, wait for MS to fix their fix so it doesn't break stuff or Asus to update a version of AI Suite for my 4 year old mobo?

    Going to the product page now for the Z87 doesn't even show ai suite any more. :/
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