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  1. #1101
    New ROGer Array
    Join Date
    Nov 2018

    AIDA64, clogged up sensors and fan control, possible solution

    Hi there,

    regarding to clogged up hardware monitoring sensors i've reported earlier in this thread:

    The problem in my case was AIDA64. If you use AIDA64 and your sensors showing useless data, try HWINFO64 instead. I got this hint from ASUS support, and they were right with this. Since i switched from AIDA to HWINFO, my hardware monitoring and my fan control are running as fine as i expect.

    Just wanna let you know, in case you have the same trouble as i had.


  2. #1102
    ROG Guru: White Belt Array FalloutBoy PC Specs
    FalloutBoy PC Specs
    Laptop (Model)G751JY-T7042H
    MotherboardROG Zenith Extreme Alpha
    ProcessorAMD 2950X
    Memory (part number)Corsair CMW64GX4M4C3200C16W
    Graphics Card #1Aorus GTX 1080 Ti Extreme 11Gb
    Sound CardInbuilt
    MonitorViewsonic XG-2703-GS
    Storage #1Samsung 960 EVO 1 Tb
    Storage #2Raid 6 Array 8 x 4 Tb SAS III on a 9361-8i
    CPU CoolerNoctua NH-U14S TR4 Edition with two AF15s
    CaseXigmatek Elysium Super Tower
    Power SupplySilverstone Strider ST-1500
    Keyboard Hyper X Alloy Elite RGB
    Mouse Razor Chroma Deathadder
    Headset Hyper X Revolver S
    Mouse Pad Playmax
    Headset/Speakers Creative Labs 2.1
    OS Windows 10 Pro 64 Bit 1903
    Network RouterFritzbox 7490

    Join Date
    Jan 2013

    DIP5 issue?

    I am presently trying to diagnose an issue on my ROG Zenith Extreme Alpha, I am suffering from unexplained occasional hard shut downs. I read that one user was advised by ASUS to remove the fan monitoring software which is part of DIP5 so I have done that after training the fans in BIOS and am continuing testing at the moment.

    Presently the board is on my test bench after the previous CPU - another 2950X expired slowly over three days reporting CPU Error 0D - but after re powering the board it would come back up - until it didn't anymore.

    I have seen another reference to the RGB lighting control software creating issues and that removing this fixes the problem but I am going to take the softly softly approach and remove one thing at a time.

    When I have had the system running two weeks without a hard shutdown that is when I will say problem solved and not before. testing continues Day 2 of 14 without DIP5 installed.

    I too wish that ASUS would make their software more generic with one app package for all boards, I mean what is to stop the software from saying ahh I am on this board and am using this chip so i handle dip this way? surely this is not so hard ASUS?

    *** ADDITIONAL ***
    I just checked my administrative logs and found that since DIP5 has been removed the following message no longer appears.

    The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:


    The message resource is present but the message was not found in the message table.

    Day 3 of 14 .... No crashes or ACPI error.
    Day 4 of 14 .... No crashes, but ACPI error has returned - this may not be over yet
    ( I will still be happy however if the PC does not crash even if I do have an ACPI error)
    Last edited by FalloutBoy; 07-30-2019 at 12:51 AM. Reason: Spelling error
    I truly believe that there are people on this planet who should voluntarily remove them selves from the gene pool.
    Maximus IV Extreme Z/16G/2600K, Rampage V Extreme Edition 10/32G/6900K, G751JY-T7042H
    Zenith Extreme Alpha/64G/2950x , X399 Prime A/32G/1900X
    Power Mad Mu ha ha ha

  3. #1103
    ROG Enthusiast Array Jackalito PC Specs
    Jackalito PC Specs
    MotherboardASUS ROG Chrosshair VIII Hero (X570)
    ProcessorRyzen 7 5800X
    Memory (part number)16GB DDR4 G.SKILL TridentZ (2x8GB) F4-3600C15D-16GTZ
    Graphics Card #1AMD Radeon RX 6800 XT 16GB XFX Speedster Merc 319
    Sound CardRealtek ALC1220
    MonitorLG Ultrawide 34" 34UC79G-B [2560x1080] LED IPS Curved 144Hz FreeSync
    Storage #11 x SSD Samsung 970 EVO Plus 1TB. M.2 NVMe PCIe
    Storage #21 x SSD Samsung 850 EVO 1TB. SATA3; 1 x HDD Toshiba X300 5TB. 7200 RPM SATA3
    CPU CoolerArctic Liquid Freezer II 280
    CaseCorsair Obsidian 750D Airflow Edition
    Power SupplyCorsair RM850 Modular 850W 80 PLUS Gold
    Keyboard Logitech Gaming G513 Carbon
    Mouse Logitech G903
    Headset Logitech G Pro X
    Mouse Pad ASUS ROG Stealth
    Headset/Speakers Logitech PRO X/Z625 2.1 Speaker Set
    OS Windows 10 x64 PRO for Workstations x64 (20H2)
    Network RouterASUS RT-AC87U
    Accessory #1 UPS APC Back 1400VA
    Accessory #2 Fan Cases: 3x Noctua NF-P14s Redux 140mm PWM
    Jackalito's Avatar
    Join Date
    Jan 2016

    @ASUS Software Staff:

    I would love to see AISuite 3 updated to fully support the new Ryzen 3000-series CPUS (Zen 2), to take into account the following update on the behavior regarding temperatures/voltages measurements (shared by Robert Hallock):
    For temperatures:
    • OLD BEHAVIOR: Report the highest temp (“instantaneous temperature”) of any sensor in the whole CPU, no matter how isolated or brief. This approach overstated the prevalence and significance of fleeting peaks, which artificially inflated temperature reports by up to 30°C above the true silicon conditions.
    • NEW BEHAVIOR: Report a short-duration rolling average of all temp sensors in the chip. This model will give you a holistic view of what the processor is doing across cores, cache, bus interfaces, etc. It’s the closest any software monitoring tool can come to portraying the true thermal conditions of the chip, and it’s the same model our own Precision Boost 2 algorithm uses to make temperature-related boost decisions.

    For voltage:
    • OLD BEHAVIOR: Report the highest transient voltage in the whole CPU, no matter how isolated or brief. This, too, overstated the prevalence and significance of fleeting peaks, which artificially inflated voltage reports by as much as 800mV.
    • NEW BEHAVIOR: Report the average voltage requested of the regulators, which presents a “whole chip” view that factors in sleeping cores, idle cores, and active cores. This is the closest any software monitoring tool can come to portraying the true electrical conditions of the chip, and it’s the same model our own Precision Boost 2 algorithm uses to make electrical-related boost decisions.

    ADDITIONALLY: We also intend to release new developer documentation that enables third-party tools to take the same measurements, so you can continue to rely on your favorite third-party apps after they’re updated. We will be contacting utility vendors directly with more details when the documentation is ready.
    I've just got a brand new ROG Crosshair VIII Hero, and I rely on Ai Suite to control different fan profiles in Windows. So, if those changes are included, I will be able to adjust them to work the way I like them without worrying too much about constant upspin and downspin from my case and CPU fans.

    Last edited by Jackalito; 07-30-2019 at 05:56 PM.
    In space no one can hear you scream.

  4. #1104
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011

    Mine is running fine with all fans .

    One thing i will like, is temp reading and monitoring has to be on real time is not fast. apps like HWinfo64 is faster.

    Aside that AiSuite51 is working and loading fine in my codexi

    Click image for larger version. 

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    Learn, Play Enjoy!

  5. #1105
    ROG Member Array
    Join Date
    Aug 2014

    Hi, since the last update of W10 64, I can t see or use Ai suite.. And at the boot I have the error message : "ProgID: 'aaHM.acpiHmData2"

    Last Ai suite 3 on a Z97 ranger motherboard.

    After delete/reinstall It's godd but I lost my fan profiles and O/C Nice....

    Edit 2 : Omg It bug again... same effects...
    Last edited by; 09-21-2019 at 10:26 PM.

  6. #1106
    ROG Guru: Yellow Belt Array
    Join Date
    Jul 2015

    Is this Ai Suite ok for my Asus MAXIMUS VIII RANGER motherboard that i bought in 2015, as i am getting error at start up, access violation at address 05b557a5 in module vender.dll read of address 667FF9B4, and this is because of my old Ai Suite i have installed, got this after i installed my new asus rtx 2080 super gpu, and the Asus Gpu Tweak 2 software, any help please, thx

  7. #1107
    ROG Member Array mrboonmee's Avatar
    Join Date
    Nov 2011

    Can I use AI_Suite_III_3.00.31 in Win7 to update the BIOS for a friend remotely?

    Asus lists version: AI Suite 3 V1.01.26 for Win7

    For Win10 they list AI_Suite_III_3.00.31

    Unless install win10 and the new version of Ai Suite, then do the BIOS?

    Last edited by mrboonmee; 02-15-2020 at 02:45 AM.

  8. #1108
    ROG Guru: White Belt Array
    Join Date
    Jan 2018

    How do you tell what version of AI Suite 3 you currently have installed? I don't see this information anywhere in the program when I open it.

    Also, apparently there is a new version of AI Suite 3 called V3.00.59 but it's not on my motherboard's support page. I have the Crosshair VI Extreme.
    Last edited by Riekopo; 04-11-2020 at 05:09 AM.

  9. #1109
    New ROGer Array
    Join Date
    Mar 2019

    latest AI Suite

    So, I was trying to google it a bit and, from what I've found on other forums, it seems like you can find the most recent AI Suite on the ROG Zenith II Extreme Alpha page; V3.00.59

  10. #1110
    ROG Guru: White Belt Array
    Join Date
    Jan 2018

    For some reason I don't have the "AI Overclcoking" thing on my AI Suite. The thing on the top left I mean. I installed v3.00.59 from that page. Does my motherboard not support AI Overclocking or something? I have "5 Way Optimization" but that's it.

    Also, I ran the Fan Expert 4 utility but my fans still don't have a benchmark score for some reason.

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