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PG279Q Burn In ?

Kusi63
Level 7

‎01-08-2018 12:05 PM - last edited on ‎03-06-2024 08:28 PM by Community Admin

Hey

I have a 8 month old PG279Q and started having issue few days ago

I'm having some kind of burning issue, if I leave the screen on desktop for 10m, or when browsing with chrome, it leaves some marks from icons or adress bar...

Pic 1
Pic 2

It'll fade away after ~10m but I doubt it's normal...
I'm using 50/50/50 contrast and stuff, with 165Hz and OverDrive Off
I tried without OC and with igpu and same thing happens..

Anyone has this ? Is there some kinda fix ?
Will warranty cover this thing ?
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5 REPLIES 5

xeromist
Moderator

‎01-08-2018 03:33 PM

Image retention is normal for IPS. I'm not sure how normal the specific 10 min time frame you quote is for the PG279Q but it doesn't necessarily indicate a problem.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…
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Chris99
Level 7
In response to xeromist

‎01-23-2018 10:48 AM

Never had a problem with any of the IPS monitors that I have ever had like this. I would say there is an issue.
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sblantipodi
Level 9
In response to xeromist

‎02-04-2018 08:02 AM

xeromist wrote:
Image retention is normal for IPS. I'm not sure how normal the specific 10 min time frame you quote is for the PG279Q but it doesn't necessarily indicate a problem.


never experienced image retention problems with IPS in the last 8 years.
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Persicus
Level 7

‎07-15-2018 02:40 PM

Kusi63 wrote:
Hey

I have a 8 month old PG279Q and started having issue few days ago

I'm having some kind of burning issue, if I leave the screen on desktop for 10m, or when browsing with chrome, it leaves some marks from icons or adress bar...

Pic 1
Pic 2

It'll fade away after ~10m but I doubt it's normal...
I'm using 50/50/50 contrast and stuff, with 165Hz and OverDrive Off
I tried without OC and with igpu and same thing happens..

Anyone has this ? Is there some kinda fix ?
Will warranty cover this thing ?


I'm having the exact same issue. I'm wondering what you did?
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Kusi63
Level 7
In response to Persicus

‎07-15-2018 02:56 PM

Persicus wrote:
I'm having the exact same issue. I'm wondering what you did?


I've been busy, and lazy...
It didn't stop...

Next time I have a week off i'll try to contact support...
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