Jasipi wrote:
Returned an MG279Q due to back light bleed and upgraded to PG279Q thinking it would be better. It has worse back light bleed. Can't return to Umart because i cannot afford their 20% restocking fee again, and i've since heard the stories about these monitors and now fear i'll just get a monitor with even worse bleed. Also Umart doesn't seem to consider this very good grounds for return.

I've contacted Asus support about repair but i've got a feeling that i'm going to get ripped off somewhere down the line so i'm hoping some intelligent person here has figured out a way for a regular person like me to fix the issue (or at least minimize it) myself just in case i'm refused any help.

Thanks.

hello i live in canada and i order all my parts from newegg.ca shiped to me over x mas holidays new egg.ca gets ( refurbished ) from asus pg279q and sells them @ newegg.ca i read the reviews its a roll of the dice to get a good one so reviews say return it till u get one with minal back light bleed .

my first one looked good infront of me i lloaded up some full black screens in adark room and looked at it there was some along the edges wasnt bad so i said cool i lucked out but when i stood up and looked at the monitor on a angle head was about 10 inches away on a angle i loaded up a white full screen image
and saw what looked like a white rectangle shaped image about 6 inches tall and about 10 inches long in the middle of the screen it was white and u could only see it on a white or dark back ground on a angle other then that i exchanged it for another one .

so some one told me a trick wich lets you see back light bleed even better you open up a full black screen darken room to pitch black and take your cell phone and aim it at the middle oif the screen and turn flash off and in the picture it wil lhigh light the dark and light spots of the back light bleed @ 4 - 6 feet away
and to my suprise mine was bad on the cell phone .

your 20 % restockign fee is absured ..... you have 14 -31 days to exchange for replacment
you have 14- 31 days for money back etleast in all stores in canada or some places will give u a in store credit dont know if thats how it works for you ,

other option would be to look in to the warrenty of the monitor but that could be tricky u could send it to asus and they could test it ok with out taking the back light bleed in to account and ship it back .

i heard lowering brightness down helps alot . and gamma
besides the brightness and gamma i dont think theres much ucan do man i can be corrected though .


i would call the manager of the store in person and explain ti ti him and be firm about about it be tough dont be nice and push over stand your ground you payed 1000 $ for a monitor and its defected and want a new one ?
could u post some pictures on here ?