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  1. #1
    New ROGer Array
    Join Date
    Nov 2017
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    [Request][HW] Asus GL502VMK works only when plugged and Battery not charging

    Hi Community,

    I recently bought my Asus GL502VMK, everything was OK until one day when i unplugged the PC and was shut down even if the battery was charged !

    I realized that the PC became functional only when plugged, and the battery was not charging but giving the remaining %

    The battery was decreasing % until 0, but not charging even plugged all the night.

    Some experts told me that is an issue of "Charging circuit", can i replace it ? where to buy it ?

    Or is there any other solution to this problem ?

    Thanks in advance.

    Regards.

  2. #2
    Super Moderator Array
    Join Date
    Jan 2016
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    10
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    Please take your product to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
    The following is the contact information:
    http://www.asus.com/support/Service-...All-Countries/
    Also you can contact the local service center for help. The following is the contact information:
    http://www.asus.com/support/CallUs#

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