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  1. #1
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    Exclamation Problem with Videocard on gl702vm

    Hello!
    I have a problem with my GL702VM. The videocard is not stable.
    The frequency and voltage unstable, but temperature in normal (80-85c).
    I also tested it with the back cover removed - helped a lot, about 15-20 degrees off,
    but the video card remained unstable. I reset drivers, windows and BIOS none of this helped.
    Now I have Win10 pro, BIOS 303.
    Miniatura de Adjuntos Miniatura de Adjuntos Безымянный4.jpg  


  2. #2
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
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    Marcello.S's Avatar
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    If you mean those up and down on the core clock graph it might be a signal of instability but it's not a certain proof. Please try to run other test benches and also try to run some demanding games and see if this behaviour is replicated.

  3. #3
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    Quote Originally Posted by Marcello.S View Post
    If you mean those up and down on the core clock graph it might be a signal of instability but it's not a certain proof. Please try to run other test benches and also try to run some demanding games and see if this behaviour is replicated.
    I tested in many games, everywhere the same problem.

  4. #4
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
    Accessory #1 APC Back-UPS 900
    Marcello.S's Avatar
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    Quote Originally Posted by ndemd View Post
    I tested in many games, everywhere the same problem.
    Are you experiencing any up and down on the FPS, or stuttering during games as well?

  5. #5
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    Quote Originally Posted by Marcello.S View Post
    Are you experiencing any up and down on the FPS, or stuttering during games as well?
    Yes I have very many stuttering in games. They are not strong but very frequent and constant.
    The more the load on the video card, the stronger the stutter. When overclocking the core of stuttering is less
    Last edited by ndemd; 01-16-2018 at 05:21 PM.

  6. #6
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
    Accessory #1 APC Back-UPS 900
    Marcello.S's Avatar
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    What software are you using in order to overclock the GPU? Seems that your game experience reflects your GPU core clock behaviour. Worth mentioning that the voltage reflects this behaviour as well.

  7. #7
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    Quote Originally Posted by Marcello.S View Post
    What software are you using in order to overclock the GPU? Seems that your game experience reflects your GPU core clock behaviour. Worth mentioning that the voltage reflects this behaviour as well.
    I use MSI afterburner. Voltage is very strange behavior, it constantly jumps and very low. it jumps in the range from 0.743 to 0.800V
    Miniatura de Adjuntos Miniatura de Adjuntos Безымянный2.jpg  


  8. #8
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
    Accessory #1 APC Back-UPS 900
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    Ok definteley your system seems to be a bit unstable. Here's my stats:

    [ATTACH=CONFIG]70637[/]

    You can see that my voltage is more or less constant and those little spikes are due to my activity while MSI was reading the sensors.

    Does MSI allow you to control the voltage of your GPU?
    Miniatura de Adjuntos Miniatura de Adjuntos graph_stats.jpg  


  9. #9
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    Quote Originally Posted by Marcello.S View Post
    Ok definteley your system seems to be a bit unstable. Here's my stats:

    [ATTACH=CONFIG]70637[/]

    You can see that my voltage is more or less constant and those little spikes are due to my activity while MSI was reading the sensors.

    Does MSI allow you to control the voltage of your GPU?
    MSI does not allow me to control the voltage Gpu. I did not include this option.

  10. #10
    ROG Guru: White Belt Array Marcello.S PC Specs
    Marcello.S PC Specs
    MotherboardGigabyte Aorus Master Z390
    ProcessorIntel Core i9-9900K
    Memory (part number)Kingston HyperX Savage 3000 CL15 2x8 GB
    Graphics Card #1EVGA nVidia GTX 1080 Ti FTW3 Gaming
    MonitorASUS VG248QE w/ nVidia 3D Vision 2
    Storage #1SAMSUNG SSD 840 PRO 256 GB + 512 GB
    Storage #2Samsung nvme 970 Pro 512 GB
    CPU CoolerCORSAIR H115i PRO
    CaseCooler Master MasterCase MC500M
    Power SupplyCORSAIR RM-750x w/ Premium PSU Cable Kit
    Keyboard Corsair K95 RGB Platinum
    Mouse Logitech G502 Proteus Spectrum
    Headset Corsair HS70
    Mouse Pad ThunderX3 TMP30
    Headset/Speakers Bose Sound Link Mini
    OS WINDOWS 10 PRO
    Accessory #1 APC Back-UPS 900
    Marcello.S's Avatar
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    I suggest you to contact directly the store from which you bought the laptop and see what they can do about it, either they'll replace the laptop or refund you. You can always contact Asus customer support directly.

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