01-17-2018 01:46 PM
01-17-2018 07:24 PM
02-21-2018 08:43 AM
endowestern wrote:
I sent my GX501 and charger in for RMA in December, and it shows that it was received on 12/27/17. I understand having a little delay due to the holidays, but it is now coming up on a month and there has been no update. I have emailed in, and gotten the canned "your device is in repairs" response.
I was told I would hear an update today, but got the same "I checked and your device is in repairs".
This is getting ridiculous as I am almost without a laptop for a month. I just want my laptop and charger back working so I can enjoy the machine I spent $3k on...