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Thread: Sent Laptop In For Repair
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01-17-2018 11:23 PM #1
- Join Date
- Jan 2018
- Reputation
- 10
- Posts
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Sent Laptop In For Repair
Hey there,
So I sent in my ROG laptop in for an RMA for the accidental damage I caused to it from a drop. The actual date it was received was the 16th of December 2017. I got a message from one of the technicians I believe, saying the price was $410 for the repairs. I paid the payment in full through the Asus website and haven't heard back for a month now. I am not sure what to do at this point.
thanks for reading
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01-18-2018 03:13 AM #2
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#:
Email:
I'll pass your case to related personnel and department for further investigation
Thank you