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  1. #1
    ROG Enthusiast Array
    Join Date
    Nov 2017

    Windows 10 Headset Microphone Too Quiet!

    I have an Asus, Cerberus Arctic Headset which has audio ports (not usb) and I cannot get the microphone to work properly. I've tried:
    • Realtek Audio HD: Removing suppression and echo reduction; if the microphone is up high - it needs echo reduction or it over sensitizes itself (if that's a thing);
    • Realtek Audio HD: Microphone volume down; better with not having blank voids of sound where the above "over sensitizes itself" however it's still unusuable;
    • Realtek Audio HD: Disabling and going through Windows Playback Devices; no improvement;
    • Realtek Audio HD: Trying all variations of settings; Nearly a whole day recording sounds and playing back to listen for improvement;
    • Changed sound output to come from the monitor and not through the headset when recording; better with interferance/ clarity but still unusuable;
    • Updating Drivers; newest is installed;
    • Troubleshooting in Windows 10; unsuprisingly it says fine;

    Suprisingly reviews seem to be quite good for this headset but this was the same with the Asus Sika mouse but I found this to be unusable.

    My question is - The problem of Windows 10 with a low sounding microphone seems to be quite common and leads me to think it's a software issue. I cannot afford to spend another day trying to configure the microphone headset and I only need a microphone really (not for gaming for screen movies, presentations things like that).
    If I was to purchase a better microphone would this eradicate the problem or is the usb connection better for microphones? I would've thought analogue would be better for sound.

  2. #2
    ROG Enthusiast Array
    Join Date
    Nov 2017

    Lyon place

    Sorry, an external microphone is not appearing in the Recording Playback Devices.

    Recordings using the laptop microphone are pretty good.

    It seems the external microphone is not appearing at all.

  3. #3
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Are you using a splitter to connect to separate headphone & mic jacks on the laptop? Maybe the splitter is faulty or the wrong type for the Cerberus?
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    < < < Click the drop-down above my avatar for my PC specs!

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