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  1. #1
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    Post Asus G750JH 3D 120Hz kmode exception not handled

    hi guys, i recntly bought Asus G750JH 3D gaming laptop and after a month i started to have some BSOD. Kmode exception not handled. Please have a look on this Crash Log through WHO CRASHED and let me know what can i do about it. Thank you so much. Ask if you need any information

    windows version: Windows 8 , 6.2, build: 9200
    windows dir: C:\Windows
    Hardware: G750JH, ASUSTeK COMPUTER INC.
    CPU: GenuineIntel Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 17126969344 total
    VM: 2147352576, free: 1931915264




    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Sat 08/02/2014 23:44:20 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020914-8046-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x936D3)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF800EA364B28, 0xFFFFFA8011811340, 0xFFFFFA80119BD000)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sat 08/02/2014 12:12:48 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020814-10281-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x486F1)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF80151F70B28, 0xFFFFFA8011C30060, 0xFFFFF880074A56F1)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 332.21
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 332.21
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 332.21 , NVIDIA Corporation).
    Google query: NVIDIA Corporation KMODE_EXCEPTION_NOT_HANDLED



    On Fri 07/02/2014 11:20:05 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020714-9703-01.dmp
    This was probably caused by the following module: akw8x64.sys (akw8x64+0x180EEE)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF800EAB01B28, 0x1FFFFFFFF, 0xFFFFF800EAC99000)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\akw8x64.sys
    product: Driver for Killer Wireless-N 1100-N/1200-N Series Network Adapters
    company: Qualcomm Atheros, Inc.
    description: Killer Wireless-N 1100-N/1200-N Series LAN device driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: akw8x64.sys (Killer Wireless-N 1100-N/1200-N Series LAN device driver, Qualcomm Atheros, Inc.).
    Google query: Qualcomm Atheros, Inc. KMODE_EXCEPTION_NOT_HANDLED



    On Fri 07/02/2014 00:13:37 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020714-10640-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x936D3)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF80228B6EB28, 0xFFFFFA800EF584F0, 0x624DD2F1A9FBE77)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Thu 06/02/2014 09:52:25 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\020614-9578-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF803C3763B28, 0x0, 0xFFFFF803C38FB000)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    5 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    akw8x64.sys (Killer Wireless-N 1100-N/1200-N Series LAN device driver, Qualcomm Atheros, Inc.)
    nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 332.21 , NVIDIA Corporation)

  2. #2
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    Could be faulty RAM, I was having similar crashes with 1.5V RAM as you need 1.35. Run Memtest 86+ and see if there are any issues.

  3. #3
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    ok , will try and let you know

  4. #4
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    and if the ram is fauly, what should i do after.. i bought this computer recently, it cannot be a problem with it now or ?

  5. #5
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    Would have to send it to RMA, there is a topic stickied to this board that has the same issue as the one you are getting also which has to do with the ROG gaming mouse.

  6. #6
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    Hi. I am running memtest86+ for like 2 hours now and have no errors whatsoever. I will keep the test running longer.
    I wanna talk about the erors i posted above -
    1. Wdf010000.sys - it said KERNEL MODE DRIVER FRAMEWORK RUNTIME. - it is something with Microsoft framework? Anyway i unninstall and than installed fresh Net Framework ver. 4.5.1. But i am not sure if that was the problem
    2. Nvlddmkm.sys - this was related to Nvidia 332.21 driver. I did a clean install of those.
    3. Akw8x64.sys - related to killer wireless . I did had problem before because app was doing errors so i uninstall it and reinstall it with new drivers from Asus official site.
    4.wdf010000.sys again. Framework?
    5. Ntoskrnl.exe - looks loke OS Windows exe file located in system 32. What is that for ?
    I installed gaming mouse new drivers. Now i am doing memtest but i am not sure how long i have to do it for. If anybody has any advice about above mentioned BSOD please advice me. Thank you for help

  7. #7
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    I checked ram. It is 1.35v type 2x 8gb Hynix HMT41GS6AFR8A-PB

  8. #8
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    Did you uninstall and reinstall the gaming drivers? And a memtest for 2 hours should be fine. The RAM is also stock RAM so that is fine as well.

  9. #9
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    yes, unninstall reinstall. Its happening only during playing assassins creed 4 Black Flag. I havent seen problems somewhere else. Once it crashed in windows, but mostly only in AC4BF. Also game is updated and runs through UBISOFT, game is original, on High settings, around 40 to 55 fps, so no lag, temperatures are also good around 65 degrees

  10. #10
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    Sounds like a graphics card issue then, use DDU in Safe Mode to uninstall the driver. Then update the latest driver from the ASUS site for the G750JH (should do this for every other driver also).

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