[NUC] The Front Panel Ports on Select NUC 11 and NUC 12 Models Does Not Work

Summary

How to fix the front panel issues on the NUC 11 Extreme Kits / NUC 11 Extreme Compute Elements and NUC 12 Extreme Kits / NUC 12 Extreme Compute Element

Description

The USB port(s), SD Card and 3.5mm audio jack on the front panel aren't working.

Resolution

The front panel uses a built-in Windows USB driver to work. If the ports aren't working, most likely the cable isn't connected properly.

On the NUC 11 Extreme Kit - NUC11BTM/ NUC 11 Extreme Compute Element - NUC11DBB, there is one cable that must be plugged in for the front panel to work.

On the NUC 12 Extreme Kits - NU12DCM/ NUC 12 Extreme Compute Element - NUC12EDB, there are two cables that must be plugged in for the front panel to work.