[Smart Glasses] Troubleshooting AirVision M1 Updates | Official Support

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Product M1

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[Smart Glasses] Troubleshooting AirVision M1 Updates

Q1: What should I do if the display doesn't appear on the glasses, and the laptop shows a screen with a phenomenon similar to the following?

A1: Please confirm whether your laptop's USB-C port supports Thunderbolt or USB-C DP Alt-mode.

If it supports Thunderbolt or USB-C DP Alt-mode and you still cannot get a display, please contact customer service.

Q2: If you encounter a firmware (F/W) update failure, please contact ASUS customer service and send the device back to the repair center.

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