[NUC / MiniPC] What should I do if I see the message

FAQ

[NUC / MiniPC] What should I do if I see the message "AsIO3.sys / AsIO.sys driver failed to load"

Why am I seeing this message?
AsIO3.sys / AsIO.sys is a driver used by certain ASUS features, such as E-Ink or the Armoury Crate control program. However, on some devices, this message may appear even if these features are not being used. This is due to the system's automatic loading mechanism and does not affect the operation of your computer.

What should I do?
You can choose one of the following methods based on your needs:

* Method 1 (Recommended):
This program does not affect the normal operation of your computer. Simply check the box that says "Do not show this message again," and it will not appear in the future.

* Method 2 (Advanced):
If you wish to completely remove this program, you can follow these steps:
1. Run cmd as an administrator.
2. Enter the command: sc delete asio
3. Then enter (depending on the message you see):
-> del C:\Windows\System32\drivers\AsIO3.sys
-> If your pop-up message says "AsIO.sys," change the end of the command to AsIO.sys.

Note:
This driver does not affect the normal use of your computer and is not a virus, so you can rest assured. If you are not familiar with the operation, you can also ask an IT or technical staff to assist you.
If you have any other questions, feel free to contact our customer service team!

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