[Mouse/Keyboard] The mouse/keyboard is experiencing malfunctions or unexpected issues. | Official Support

FAQ

Product ASUS TUF Gaming M3 Gen II, ASUS TX 98 GAMING KEYBOARD, ASUS TX GAMING KEYBOARD, ASUS TX GAMING MOUSE, ASUS TX GAMING MOUSE MINI, ASUS TX GAMING MOUSE MINI HATSUNE MIKU EDITION, P304 TUF GAMING M5, P515 ROG STRIX IMPACT II GUNDAM LTD, ROG AZOTH, ROG Azoth Extreme, ROG Azoth Extreme 75% Wireless Custom Gaming Keyboard, ROG Azoth X, ROG CHAKRAM, ROG Chakram Core, ROG CHAKRAM X, ROG Claymore, ROG Claymore II, ROG Falchion, ROG FALCHION ACE, ROG Falchion Ace HFX Wired Gaming Keyboard, ROG FALCHION RX LOW PROFILE, ROG Gladius II, ROG GLADIUS II CORE, ROG GLADIUS II ORIGIN, ROG Gladius II Origin Call of Duty - Black Ops 4 Edition, ROG Gladius II Origin PNK LTD, ROG GLADIUS II WIRELESS, ROG GLADIUS III, ROG GLADIUS III Wireless, ROG GLADIUS III WIRELESS AIMPOINT, ROG Gladius III Wireless AimPoint EVA-02 Edition, ROG HARPE ACE AIM LAB EDITION, ROG Harpe Ace Extreme, ROG Harpe Ace Mini, ROG Keris, ROG KERIS II ACE, ROG Keris II Origin, ROG Keris Wireless, ROG KERIS WIRELESS AIMPOINT, ROG Keris Wireless EVA Edition, ROG Pugio, ROG PUGIO II, ROG SPATHA X, ROG STRIX CARRY, ROG STRIX FLARE, ROG Strix Flare Call of Duty - Black Ops 4 Edition, ROG STRIX FLARE II, ROG STRIX FLARE II ANIMATE, ROG STRIX FLARE PNK LTD, ROG STRIX IMPACT II, ROG STRIX IMPACT II ELECTRO PUNK, ROG Strix Impact II Electro Punk Gaming Mouse, ROG STRIX IMPACT II GUNDAM LTD, ROG STRIX IMPACT II MOONLIGHT WHITE, ROG STRIX IMPACT II wireless, ROG STRIX IMPACT III, ROG Strix Impact III Wireless, ROG STRIX SCOPE, ROG Strix Scope II, ROG Strix Scope II 96 RX Wireless Optical Gaming Keyboard, ROG Strix Scope II 96 Wireless, ROG Strix Scope II RX, ROG STRIX Scope NX TKL Moonlight White, ROG STRIX SCOPE NX WIRELESS DELUXE, ROG STRIX SCOPE PBT, ROG STRIX SCOPE RX, ROG STRIX SCOPE RX EVA EDITION, ROG STRIX SCOPE RX EVA-02 EDITION, ROG STRIX SCOPE RX TKL WIRELESS DELUXE, ROG STRIX SCOPE TKL, ROG Strix Scope TKL Electro Punk, ROG STRIX SCOPE TKL GUNDAM LTD, TUF GAMING K1, TUF GAMING K3, TUF Gaming K3 Gen II, TUF Gaming K3 Gen II Hatsune Miku Edition, TUF GAMING K5, TUF GAMING K7, TUF GAMING M3, TUF Gaming M4 AIR, TUF Gaming M4 Wireless, TUF GAMING M5, TUF Gaming Mini Wireless Mouse Hatsune Miku Edition, TUF GAMING MOUSE X KIMETSU NO YAIBA, TX98 Gaming Keyboard Hatsune Miku Edition

[Mouse/Keyboard] The mouse/keyboard is experiencing malfunctions or unexpected issues.

Please follow the steps below to update the firmware to resolve the issue.

1. Download and install the Armoury Crate software from the support site.

2. Launch Armoury Crate

i. Settings – Update Center – Check for Updates

ii. Click ”Update” and follow the instructions to finish the firmware update process.

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