[NUC] Ethernet Network Driver for NUC11 Products Can't Be Updated by Driver & Support Assistant

Resolution

If the driver is not properly installing while utilizing the IDSA Tool, it can be installed manually by following the steps below:

  • Open Device Manager
  • Right-click Ethernet Controller xxx
  • Click Uninstall Device
  • Check the box that says Delete the driver software for this device
  • Click OK
  • Restart  the NUC
  • Download the Latest  Ethernet (LAN) Network Connection Driver for Windows® 10 and Windows* 11 on the 11th Generation NUC Products
  • Unzip the LAN ZIP package
  • Right-click on the file "XXX.inf", then choose Install
  • Click "Yes", on the pop-up Window
  • Click Ok on the "The operation completed successfully" window. Note: The "operation completed successfully" window only appears on Windows 10