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Strix Tactic Pro Issue

Papakis
Level 7
I seem to have an issue with the Strix Tactic Pro keyboard. I tried updating the firmware but something went wrong and at ~90% the software asked me to restart it and re-plug the keyboard. Well , I did that and since then my Strix Tactic Pro isn't being recognized on any PC I've tried it on. Can't continue the firmware update , can't restore it to default either.

I was wondering if I can do something to solve the issue myself before contacting support for a replacement so any advice is welcome.
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1 REPLY 1

Bahz
Level 12
Unfortunatley if the firmware failed at 90% then it's corrupted and you need to send it back for RMA