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    thanks for everything, you've tried to help me a...

    thanks for everything, you've tried to help me a lot.
    i will pm if i send it again, sorry for taking a lot of your time i really appreciate it
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    just tried chaing maximum processor state to 95%...

    just tried chaing maximum processor state to 95% and still same issue, i think what i have is unfixable or very hard to know what exactly is wrong, just waiting an answer from the retailer to see if...
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    i just posted the thread with that name because...

    i just posted the thread with that name because of my negligence of thinking RMA would fix everything, did not think or did not want to realize i might bought a faulty device which cannot be fixed,...
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    well when i change the power setting for my...

    well when i change the power setting for my laptop for sleep, shutdown, hibernate to never instead of the laptop shutting down the screen would go black for a couple of seconds. Which is not a fix...
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    left my pc with a youtube videos playing on...

    left my pc with a youtube videos playing on autoplay for about 3 hours, plugged in and it did not went to sleep
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    as soon as im done i will let you know the...

    as soon as im done i will let you know the results, im also trying to see if the retailer i bought the laptop with, can let me return the laptop and give me a new one, but not sure it that will happen
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    i do have an external monitor, since i am use to...

    i do have an external monitor, since i am use to my razer deathstalker keyboard, and yes both screen go black and turn off. also have tried using the laptop without the external monitor connected,...
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    additional info, i've tried fixing before the...

    additional info, i've tried fixing before the issue by changed the power setting in the laptop, sleep :never, Hibernate : never
    and the problem changed after that, but it was pretty much the same,...
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    [QUOTE=cl-Albert;607399]Just want to try to...

    [QUOTE=cl-Albert;607399]Just want to try to confirm it is a hardware problem as best we can and try to figure out how repair will be able to see the problem to solve it.


    Don't expect repair...
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    yes i sent it trough the company i bought my...

    yes i sent it trough the company i bought my laptop ( excaliberpc.com) , they gave me the ASUS RMA and address to send it.
    i gave an explanation of what was occurring since im not computer expert i...
  11. dont think thats the issue since them temps im...

    dont think thats the issue since them temps im getting right now are perfectly fine, the issue is that i get random shut downs for some reason then at 75C+
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    you think its worth it sending it again, its...

    you think its worth it sending it again, its going to be the 3rd time in about 3 months. It costs me around 150 us to send it and recieve, since i have to send it to the us first and the laptop is...
  13. Just tried to update my BIOS and when i checked...

    Just tried to update my BIOS and when i checked my BIOS is up to date with the latest version.
  14. i also think the temp in coincidental, since i've...

    i also think the temp in coincidental, since i've sent it for repairs twice regarding overheating and still same issue. i have no update to the latest BIOS since the computer is fairly, i think it...
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    having same issue with my G751JL, ever since i...

    having same issue with my G751JL, ever since i bought the laptop when im playing game or doing too many things together and my laptop reaches around 75 C, my laptop turns off without any warnings...
  16. Asus Rog G751 shuts down instantly around 75C cpu temp

    i've send my laptop twice for overheating issues, but i've been reading in this forum and it turns out its not overheating. For some reason my laptop shuts down while at that temp
    and doing temp...
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    Thanks for your answer, i know its not throttling...

    Thanks for your answer, i know its not throttling but why does my laptop shuts downs every time it reaches those temps?

    will pm them too see what they say and if they can help me, already spent...
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    why i think asus RMA sucks

    I've had an issue with my laptop ever since i bought it. I've sent the laptop twice for RMA and nothing was fixed, the first time i didn't know what was wrong what i assumed was wrong was actually...
  19. Rog G751JL Windows 10 shuts down while gaming

    I need help i've sent my laptop for RMA twice to Asus and they haven't fixed the issue with my laptop, first i sent it to fix the screen which got messed up for some reason.
    Then i sent because of...
  20. My first experience with ASUS and with a gaming laptop, Asus Rog 751JL

    Three months ago y bought my first gaming laptop as i earned money for it the laptop i bought is Asus Rog 751JL, I was pretty excited as i thought i would play games
    with more frames, faster etc.....
  21. tried if definitely worked, have had only 1 black...

    tried if definitely worked, have had only 1 black screen for 2-3 second, but it was only when the laptops temp was around 75 c, do you recommend me lowering them even more?
  22. you think my issue is the same as the one you...

    you think my issue is the same as the one you had, since you got the black screens very rarely; I get them 2-3 times when i play a match of league of legends
  23. I have updated all those driver, i will the the...

    I have updated all those driver, i will the the MSI afterburner what the tempature is of my system and if the GPU is not trotteling.
    other thing i wanted to mention is, before i had this issue my pc...
  24. G751JL Screen goes black for 2-3 seconds while gaming

    i bought an Asus Rog G751JL, because i need a laptop to play games when i travel.
    After using the laptop for several days to test it, i decide to play games to see how smooth and stuff it is and...
  25. i have exactly same laptop, same issue. seems...

    i have exactly same laptop, same issue. seems weird that i bought a gaming laptop and the only thing i can't do is play games on it
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