Note: I have checked and done searches on this forum and read the information on updating the wireless card. Currently my wireless card is updated, as well as most of my drivers.
The problem: Infrequently, I get a very high ping. For example I will ping google.com and normally I will get ~28ms ping. During these spikes the latency will jump to 600ms-1100ms ping. I will lose maybe 75% of my packets sent during the ping.
The frequency: The actual lag spike is pretty infrequent, maybe one every 2 or 3 hours, so it isn't a big deal. The catch is that during gaming, (League of Legends in this case seems to be the worst) this will happen a lot, around 10-15 times an hour. Obviously this is unacceptable for playing online competitive games...
What I have done: I started with contacting Riot Games support (League's support team) with my problem. The guy helping me, although PAINFULLY slow at responding, is being helpful in at least helping me collect some good data to help solve the problem.
I have also contacted my ISP (Bellsouth/AT&T) with my problem. Their support has always been pretty unhelpful, but this time they at least tried. The connection "specialists" increased the "noise profile" on the line. This, if I am correct is supposed to help crappy lines still establish better connection, while sacrificing ping. This helped nothing. This is actually interesting since this causes me to believe that it has nothing to do with the outside line, as crappy as it is.
Extra note: It is hard to confirm this considering how rarely it happens outside of gaming, but it seems like the other computer in the house does NOT have this problem. Again, I am not positive about this...
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The information:
Forwarded Ports:
http://imgur.com/VPmbu,j3UBx,NIQta#0Tracert to google.com without lag:
http://imgur.com/VPmbu,j3UBx,NIQta#2ICSI Netalyzer without lag:
http://tinyurl.com/769ufujLaptop information:
http://imgur.com/xuOnQ Speed and Ping tests:
http://imgur.com/ky30qModem Model: Motorola Netopia 3347-02
Pings showing lag spike:
http://imgur.com/LhAmPICSI Netalyzer under lag (for the most part):
http://n3.netalyzr.icsi.berkeley.edu/summary/id=ae81b058-22874-5cf07544-1fd5-4cda-87f5P.S. I will probably post this elsewhere to try to get some help, so don't be surprised if you see it again.
🙂
