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  1. 01-04-2020 07:34 AM #1
    osypets
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    Angry Zenith Extreme Alpha + GSKILL Trident RGB = no RGB control

    Hello

    I have problems with motherboard Zenith Extreme Alpha and memory modules GSKILL TridentZ RDG F4-3000C16D-32GTZR. I can't control lights on that memory modules, thay even not showing in Armoury Crate utility. I checked integrity of SPD with Taiphoon utility, tried various Windows distros, clear BOIS and etc, but without success.*

    BIOS - 2001.

    Please help me with some solution.

    Thank you*
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  2. 01-05-2020 07:57 AM #2
    Aje
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    Aje PC Specs
    MotherboardZenith Extreme Alpha
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-3200C14-8GTZRX
    Graphics Card #1GeForce 1080 Ti Strix
    Monitor2x Dell U3014
    Storage #1Samsung 970 EVO Plus 1TB
    Storage #2Samsung 950 Pro 512GB
    CPU CoolerH2O
    CaseLian Li PC-V3000
    Power SupplyCorsair AX1200i
    Keyboard Logitech K740
    Mouse Logitech G602
    Headset Sony WH-1000X M3
    OS Windows 10 Pro
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    I have the same issue. See my thread here: https://rog.asus.com/forum/showthrea...nstantly-fails
    The AURA is really a joke. Never seen such crappy software before...
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  3. 01-08-2020 08:08 PM #3
    bogdi1988
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    ROG Enthusiast Array bogdi1988 PC Specs
    bogdi1988 PC Specs
    Laptop (Model)2019 Macbook Pro 15.6 / Pixelbook
    MotherboardAsus Zenith Extreme II
    ProcessorAMD Threadripper 3970x
    Memory (part number)F4-3600C18D-32GTZN x2
    Graphics Card #1AMD Radeon VII + EKWB waterblock
    MonitorSamsung 49" CHG90
    Storage #12x MyDigitalSSD BPX Pro 500GB RAID 0
    Storage #24x Sabrent Rocket 4.0 1TB RAID 0
    CPU CoolerWatercool Heatkiller IV
    CaseCorsair 1000D
    Power SupplyCorsair AX1600i
    Keyboard Ergodox EZ Glow
    Mouse Corsair Ironclaw
    Headset Sennheiser Momentum 3
    Mouse Pad Razer Goliathus Speed Extended
    Headset/Speakers Samsung HW-K460
    OS Windows 10 Pro for Workstation
    Network RouterASUS GT-AX11000
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    You need to install the GSkill software. https://www.gskill.com/download/1502...B,-Royal,-Neo)
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  4. 01-11-2020 02:19 PM #4
    osypets
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    Quote Originally Posted by Aje View Post
    I have the same issue. See my thread here: https://rog.asus.com/forum/showthrea...nstantly-fails
    The AURA is really a joke. Never seen such crappy software before...
    Not only RGB... BIOS on this mobo have lot of bugs. Asus doing raw products and with AWFUL support.*
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  5. 01-11-2020 02:20 PM #5
    osypets
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    Quote Originally Posted by bogdi1988 View Post
    You need to install the GSkill software. https://www.gskill.com/download/1502...B,-Royal,-Neo)
    Tried already and it's not helps.*
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  6. 01-12-2020 12:24 AM #6
    bogdi1988
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    ROG Enthusiast Array bogdi1988 PC Specs
    bogdi1988 PC Specs
    Laptop (Model)2019 Macbook Pro 15.6 / Pixelbook
    MotherboardAsus Zenith Extreme II
    ProcessorAMD Threadripper 3970x
    Memory (part number)F4-3600C18D-32GTZN x2
    Graphics Card #1AMD Radeon VII + EKWB waterblock
    MonitorSamsung 49" CHG90
    Storage #12x MyDigitalSSD BPX Pro 500GB RAID 0
    Storage #24x Sabrent Rocket 4.0 1TB RAID 0
    CPU CoolerWatercool Heatkiller IV
    CaseCorsair 1000D
    Power SupplyCorsair AX1600i
    Keyboard Ergodox EZ Glow
    Mouse Corsair Ironclaw
    Headset Sennheiser Momentum 3
    Mouse Pad Razer Goliathus Speed Extended
    Headset/Speakers Samsung HW-K460
    OS Windows 10 Pro for Workstation
    Network RouterASUS GT-AX11000
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    Quote Originally Posted by osypets View Post
    Tried already and it's not helps.*
    That's what I have. G Skill Trident Z Neo ram. Installed latest Aura from the Asus website (not the motherboard support page) and then the latest G Skill software from the link i provided above. You still have to start the G Skill software to control RAM color as Aura is not the most reliable software.
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  7. 01-12-2020 06:05 AM #7
    osypets
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    Angry

    Quote Originally Posted by bogdi1988 View Post
    That's what I have. G Skill Trident Z Neo ram. Installed latest Aura from the Asus website (not the motherboard support page) and then the latest G Skill software from the link i provided above. You still have to start the G Skill software to control RAM color as Aura is not the most reliable software.
    G Skill software can't control installed ram im my case, unfortunately, so I have eternal rainbow inside my case... Such raw products...
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  8. 01-14-2020 01:31 PM #8
    bogdi1988
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    ROG Enthusiast Array bogdi1988 PC Specs
    bogdi1988 PC Specs
    Laptop (Model)2019 Macbook Pro 15.6 / Pixelbook
    MotherboardAsus Zenith Extreme II
    ProcessorAMD Threadripper 3970x
    Memory (part number)F4-3600C18D-32GTZN x2
    Graphics Card #1AMD Radeon VII + EKWB waterblock
    MonitorSamsung 49" CHG90
    Storage #12x MyDigitalSSD BPX Pro 500GB RAID 0
    Storage #24x Sabrent Rocket 4.0 1TB RAID 0
    CPU CoolerWatercool Heatkiller IV
    CaseCorsair 1000D
    Power SupplyCorsair AX1600i
    Keyboard Ergodox EZ Glow
    Mouse Corsair Ironclaw
    Headset Sennheiser Momentum 3
    Mouse Pad Razer Goliathus Speed Extended
    Headset/Speakers Samsung HW-K460
    OS Windows 10 Pro for Workstation
    Network RouterASUS GT-AX11000
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    you're doing something wrong then
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  9. 01-14-2020 03:37 PM #9
    Aje
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    ROG Enthusiast Array Aje PC Specs
    Aje PC Specs
    MotherboardZenith Extreme Alpha
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-3200C14-8GTZRX
    Graphics Card #1GeForce 1080 Ti Strix
    Monitor2x Dell U3014
    Storage #1Samsung 970 EVO Plus 1TB
    Storage #2Samsung 950 Pro 512GB
    CPU CoolerH2O
    CaseLian Li PC-V3000
    Power SupplyCorsair AX1200i
    Keyboard Logitech K740
    Mouse Logitech G602
    Headset Sony WH-1000X M3
    OS Windows 10 Pro
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    Quote Originally Posted by bogdi1988 View Post
    you're doing something wrong then
    Eh..no he is not as I am having the same issues. Armoury Crate doesn't identify any devices. G.Skill software opens but nothing happens when making any changes.
    Pretty ****ty software is you ask me. We spend thousands of dollars on our rigs and many things are still in Beta when released to the public. Not acceptable!
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  10. 02-19-2022 11:40 PM #10
    ThaneDane
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    ROG Junior Member Array ThaneDane PC Specs
    ThaneDane PC Specs
    MotherboardAsus Zenith Extreme
    ProcessorAMD Ryzen Threadripper 1950x
    Memory (part number)2 x 8gb TridentZ 3200Mhz
    Graphics Card #1Asus GTX1080 Strix
    Sound CardYamaha MG12XU
    MonitorPG278QR
    Storage #1Samsung Evo 250gb M.2
    Storage #2Kingston HyperX 2 x 240gb
    CPU CoolerEKWB Threadripper
    CaseCorsair 900D
    Power SupplyCorsair HX850i
    Keyboard Corsair K70 LUX
    Mouse Razer Deathadder
    Headset Beyerdynamic DT 770 PRO 80 Ohm
    Mouse Pad Razer Mantis Control
    OS Windows 10
    Network RouterTilgin 500/500 Mbit
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    Had these issue for my Zenith Extreme v1 for the past few years, bought it on release. along with the 1950x for around $2500
    I also regret my purchase, and tried to send it in for RMA while still under warranty, but it had to go through this complete incompetent company, so I simply gave up, probably not buying a Asus flagship again either, its such a shame..
    The whole system have crashed over 500 times, so its really unreliable to work on. Loads of saves every so often when working on bigger projects.

    Inside bios, the cursor keeps lagging every time the CPU Temp refreshes, which is every few seconds, nothing have fixed it to this day.
    A couple usb ports have also been acting weird or completely stopped working.

    Dram RGB turning off has been going on the past 1½ year
    Last edited by ThaneDane; 02-19-2022 at 11:45 PM.
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