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AGeek · ‎01-23-2020

UPDATED... OMG I have never seen such horrible support for a top tier flagship product anywhere. This is my First ASUS product and if this isn't solved soon it will be returned and it will be my last.
This is a BASIC issue. Even the online chat support sent me instruction for the bios settings THAT DON'T EXIST in this MOBOS BIOS!

ROG Crosshair 8 Hero WIFI

I have a 1tb M.2 in the top slot for the C drive and I put 3 sata drives in the Hot swap bays. These drives were used in the machine I am replacing for archive of music and videos/software ect. they were also in that machines hotswap bay. Connected the power and sata and nothing shows up either in Windows or The Bios. I can't find anything about it on the net so I came here.
Take them out and attach them via USB and they show up just fine. Is this thing DOA????

2pfspiff · ‎01-25-2020

Did you use the EZ Tuning wizard in the Bios to overclock the board? Reset the Bios and startup hitting F2 to see if the SSD's are present. I had the same issue and it turned out to be something with the EZ tuning Wizard kicking out the SSD.

https://rog.asus.com/forum/showthread.php?116321-SSD-lost-in-Bios-after-using-EZ-Tune-Wizard

ktn_kria · ‎01-31-2020

Got the exact same problem on a Crosshair Impact motherboard.
Couldn't find my new sata drive in bios. Loaded default bios values (without EZ tuning) and the drive was magically there.

nobody48 · ‎12-09-2023

I'm having the same problem, did you ever figure it out? Mine magically comes back after loading default values too

Bios won't see Sata Drives ( not detected )