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  1. #1
    New ROGer Array
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    GX501VIK Keyboard Issues

    Hello everyone,

    I'm having some issues with the keyboard on my notebook and was hoping that I get some guidance from here ( Asus support ticket led to RMA which is not an option at the moment).

    What happens is that whenever I pick a colour other than True Red, Blue or Green only the W key shows that exact colour. Example: If I pick the default purple from within the software, the W key looks just like that and everything else is a very light red. If I pick the default yellow, the W is yellow and everything else is light green.

    This happens even after a clean install of the OS and with different versions of the Aura Core.

    Thank you in advance.

  2. #2
    Moderator Array
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    Hello MikailR,
    May I have a picture or video of the issue?
    Thank you.

  3. #3
    New ROGer Array
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    Hello Blake,

    These are two random colours, but it happens for any choice I make.
    Thank your for you reply.
    Miniatura de Adjuntos Miniatura de Adjuntos IMG-5041.jpg  

    Untitled.jpg  

    IMG-5042.jpg  

    Untitled2.jpg  

    Last edited by MikailR; 11-03-2020 at 12:09 PM.

  4. #4
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    Gx502gv

    I'm having a similar issue on the model in the title on multiple keys any news? is it a software bug or an hawrdware problem

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