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ASUS ROG STRIX Z590-A GAMING WIFI USB Port Issue with SteelSeries Headphone

JuicyFruitSweeT
Level 7

‎07-11-2021 10:14 AM

My previous PC was built from 2014 with also an ASUS ROG motherboard and my headphone was always stay connected when I startup my PC. No issue here.

Now with my brand new PC which has the "ASUS ROG STRIX Z590-A GAMING WIFI" motherboard and the USB for my SteelSeries Arctis 5 is always disconnected when the PC is turned on. The only solution is to unplug and re-plug it back in every time I use my PC for gaming.

This is ridiculous as I had to crawl to the back of the PC do to so.

I had tried the latest Realtek software, reinstalled SteelSeries GG, installed the "ALC4080/ALC4082 audio FW update tool"

Anybody have an idea if this is an existing issue or having the same problem? Please share a solution if you have one.

Thanks.
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Blake1
Level 10

‎08-27-2021 12:42 AM

Hi there,
What is your BIOS version?
And do you have any other device to cross check if it is showing the same issue?
Thank you.
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