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WHEA-Logger event ID 17 - PCI\VEN_8086&DEV_4C01&SUBS hundreds of events every second

Chickinator_14
Level 7

‎01-13-2022 06:53 PM

Hi,
I've been trying to figure out why i have been getting hundreds of these everytime i turn the computer on. I've tried so many troubleshooting issues, opened a ticket with Nvidea sent them logs, went through all their troubleshooting. I'm at a loss. I'm wondering if it is the chipset driver from asus? Can someone please help me figure this out?! I've narrowed the Device name to a system device Intel(R) PEG10 - 4C01. Driver name is oem120.inf. Any other info i can provide please let me know.

My Build:
Asus Mazimus Hero XIII Z590
Intel I7-11700k
EVGA 3080 TI FTW Ultra
GSkill 16gb x2
Boot drive (in M2.1 port) M2 ssd Western digital 850 2TB


Info from Device manager "events tab"
Device PCI\VEN_8086&DEV_4C01&SUBSYS_86941043&REV_01\3&11583659&0&08 had a problem starting.

Driver Name: oem120.inf
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: pci
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5


Info from event viewer:

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_4C01&SUBSYS_86941043&REV_01

System

- Provider

[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID 17

Version 1

Level 3

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2022-01-14T02:36:34.7711943Z

EventRecordID 29864

- Correlation

[ ActivityID] {f70f556a-68b7-4156-a675-d8f9815b7e71}

- Execution

[ ProcessID] 4128
[ ThreadID] 7272

Channel System

Computer DESKTOP-ATTIEH

- Security

[ UserID] S-1-5-19


- EventData

ErrorSource 4
FRUId {00000000-0000-0000-0000-000000000000}
FRUText
ValidBits 0xdf
PortType 4
Version 0x101
Command 0x10
Status 0x407
Bus 0x0
Device 0x1
Function 0x0
Segment 0x0
SecondaryBus 0x0
SecondaryDevice 0x0
SecondaryFunction 0x0
VendorID 0x8086
DeviceID 0x4c01
ClassCode 0x30400
DeviceSerialNumber 0x0
BridgeControl 0x0
BridgeStatus 0x0
UncorrectableErrorStatus 0x0
CorrectableErrorStatus 0x1000
HeaderLog 00000000000000000000000000000000
PrimaryDeviceName PCI\VEN_8086&DEV_4C01&SUBSYS_86941043&REV_01
SecondaryDeviceName
Labels:
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23,559 Views
9 REPLIES 9

Saltgrass
Level 13

‎01-14-2022 06:29 AM

You can open the .inf file in Notepad and check it. In one section there is a listing of the types of devices the file is used for. Maybe that would give you a hint and possibly it is related to a Wi-Fi card.

You can look for those hardware IDs by going to properties from Device Manager and the Details tab and drop-down menu.

My system isn't running right now so I will check it later.
Maximus Z790 Hero,
Intel i9-13900k
Intel BE200
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Saltgrass
Level 13

‎01-14-2022 09:40 AM

The device, as you can see, seems o be related to the sound output of the Nvidia card. I have a Dell Monitor which is why it is showing up.

I am seeing the same warning but may be related to power changes on the system.

91741
Maximus Z790 Hero,
Intel i9-13900k
Intel BE200
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Sumuzu
Level 7
In response to Saltgrass

‎01-15-2022 05:25 PM

Saltgrass wrote:
The device, as you can see, seems o be related to the sound output of the Nvidia card. I have a Dell Monitor which is why it is showing up.

I am seeing the same warning but may be related to power changes on the system.

91741


I had the same issue..... The workaround was changing your GPU to use PCIe 3.0. That will stop the WHEA. I don't think that's a fix....
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Chickinator_14
Level 7
In response to Sumuzu

‎01-26-2022 06:09 PM

Sumuzu wrote:
I had the same issue..... The workaround was changing your GPU to use PCIe 3.0. That will stop the WHEA. I don't think that's a fix....


I have a dell 2721D. Is this an error i can just ignore until they fix it? or is it possible its related to a game crashing problem im having?
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shifrer
Level 7
In response to Chickinator_14

‎01-28-2022 04:54 PM

Running ROG STRIX Z690-F GAMING WIFI
i7-12700
64Gb Corsair 5200
RTX 3080 10GB
Event logger was writing over 89000 WHEA-LOGGER ID17 per day - finally resolved with
1- Download the latest BIOS released 1003 dated Jan 19, 2022
2- In the UEFI search "Disable PCI-Express Native Power Management" and disable it

My issue has been resolved and currently running DRAM at 4600 MHz and CPU at 5000MHz

razorbot
Level 7
In response to shifrer

‎01-28-2022 05:58 PM

Yes power management settings was what caused it for me. I dont know exactly what setting because i enabled them all. Disabled everything and problem went away.
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Cuscaden
Level 7

‎01-10-2024 04:43 AM - edited ‎01-10-2024 04:43 AM

Same motherboard, different CPU 11900K, different GPU Asus 4090 and before that a 3090, with this same issue on and off. 

Solutions I have seen:

1. Set PCI-E to Gen 3 instead of 4.

2. Solved: Re:PEG10-4C01 Repeated Corrected Hardware Errors - Intel Community

The problem I found with disabling PCI-E native power mgmt and setting PCI to Gen 3 was that they lower the performance of the GPU. FPS drops significantly. Just tried to the solution posted on the Intel forum where I have set power management on again and followed the Nvidia instructions on resetting to default the Nvidia 3D settings control panel and then setting the power management to max performance, so far so good.

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weaselciuy
Level 9

‎01-10-2024 05:27 AM

Do you use a riser cable?

----------------------

Old School PC Troubleshooter, 386 Cyrix time
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Cuscaden
Level 7
In response to weaselciuy

‎01-11-2024 05:00 AM

No. No riser cable at all. GPU plugged directly into primary slot.

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