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Asus G750JZ. Problem with graphics card (GTX 880M)

Acropolo
Level 7

‎12-13-2014 06:12 AM - last edited on ‎03-06-2024 07:38 PM by Community Admin

I recently bought a new laptop.I did used it a couple of days when suddenly my GTX 880M stopped working. In the beggining I though that was due to a virus,so I formated my laptop. I reinstalled the drivers but still it didn't work. In the device mange panel,it detects my graphics card though I get the error 43 in the description.Any suggestions on how to fix the problem? Thanks in advance!
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13 REPLIES 13

toronto699
Level 13

‎12-13-2014 06:28 AM

in device manager uninstall the driver for the device with the code 43 error , then install the driver .
http://technet.microsoft.com/en-us/library/cc725873(v=WS.10).aspx
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Acropolo
Level 7

‎12-13-2014 06:33 AM

Thanks for your reply toronto699! I tried this one as well but I get the same error after restarting my computer. I am not sure if this is going to help,but when trying to install the driver,it's like I never installed them, the minute I am back to the Nvidia GeForce Experience panel.
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toronto699
Level 13

‎12-13-2014 06:45 AM

http://www.geforce.com/drivers u uninstalled from device manager , not add remove programs
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Acropolo
Level 7

‎12-13-2014 07:16 AM

Okay.I tried that way as well just now. Even deleting the drivers that I had previously downloaded. Yet,it's not working. Is there anything else I could do?Thank you for answering back to me so fast as well. I really appreciate it!
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toronto699
Level 13

‎12-13-2014 01:17 PM

uninstall the driver from device manager , then uninstall any Nvidia programs left in add remove programs , do not reboot!! install the NVidia drivers.
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Acropolo
Level 7

‎12-13-2014 01:40 PM

Okay. At the moment,I have uninstalled everything. In the exact order you told me to. I am trying to install the drivers back,though I get the error. "This graphics driver could not find any compitable graphics hardware". Should I scan for new hardware in the device control? Or reboot?
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toronto699
Level 13

‎12-13-2014 01:42 PM

scan for new hardware then , I don't undertand why driver will not install if u reboot windows will install a driver most likely , but maybe not the correct driver
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Acropolo
Level 7
In response to toronto699

‎12-13-2014 01:55 PM

It's the correct driver. There is no doubt about that. Is there any chance that the graphics card has been damaged,but still my laptop can recognizing it in the device control?
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toronto699
Level 13

‎12-13-2014 03:15 PM

I guess the graphic card could be defective , make a post in the G750 thread below in the notebook forums so other 750 owners can help as well , I have a G751 both nice machines.
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