i have tried uninstalling the Fresco USB 3.0 drivers with no luck whatsoever even wiped all my usb 30 drivers with DRIVERSWEEPER but still the same result, i have even reformatted my rig many times and installing drivers 1 by 1 so i can isolate the culprit but when i try to install USB 3.0 drivers (v3.5.4.0) when i restart the Laptop is stuck on a black screen right before windows 7 logo comes up, also the HDD light indicator does not blink/light up whatsoever...

can u try this with ur machine?

*plug in a USB 3.0 1TB external hard drive or higher (preferably Seagate GoFlex) to your USB 3.0 port then RESTART and see if you can recreate my problem. -------- [Note]: if i plug in to my 2.0 ports there is no problem and my rig boots up smoothly... the problem seems to be only occuring on the USB 3.0 port...

*please update me on this this thread if you have any result or may know someone who had the same problem with a fix if possible... you can also reach me at [rexbaterna@yahoo.com]

I have a G73SW-BST6 and mine does the same thing. If anything is plugged in to the USB 3.0 it freezes at the boot screen. I've been looking into it but no luck. Maybe its a BIOS problem, I really dont know.

*somehow i am relieved that i am not the only one experiencing this problem with the stock G73sw-BST6

*anyone who has had this same problem and had found a fix? please share your ideas guys.. this bug is really annoying.

*I am calling out to the "gurus and black belters" of this forum to please give any ideas.. and to those with same hardware could you please emulate the conditions [plug in a usb 3.0 drive to usb 3.0 port and restart] and see if your rig boots up or gets stuck at boot screen...

*how do i contact ASUS admin or anyone that can actually help make a fix for this bug [BIOS or Driver] doesnt matter as long as this gets FIXED


contact me at [rexbaterna@yahoo.com]

rexbaterna wrote:
and to those with same hardware could you please emulate the conditions [plug in a usb 3.0 drive to usb 3.0 port and restart] and see if your rig boots up or gets stuck at boot screen...

I just tried to replicate the error situation and couldn't. I plugged a WD USB 3.0 Passport drive into the USB 3.0 port and booted. Boot proceeded normally, and once loaded, Windows recognized the device and opened an Autoplay Window.

As I've mentioned previously when this issue has come up, I've got a couple different USB 3.0 drives that I've used on three different G74s. I have never had any kind of issue using the drives in 3.0 mode (and now, no issue booting with them plugged in, which I've never had reason to try before). I think this suggests that we're not dealing with some fundamental BIOS bug, but with problematic software configurations.

My configuration was pretty much always the same on each machine: a very clean Windows installation.....just Windows and essential drivers, no Asus software (including Fresco 3.5.4.0) , and no extra power profile manipulation aside from Windows' own Balanced or High Performance modes.

I also have a full Asus G74SX installation on disk. Sometime soon, I'll try replicating the error under OEM installation conditions and report back.

fuzon1337 wrote:
I don't have the Seagate 1TB FreeAgent GoFlex USB 3.0 but I used a WD 320GB USB 3.0 and my notebook ran fine from cold boot up and restart.

You could go into BIOS and choose "Load Optimized Defaults" to see if that changes anything.

You could PM Brian@asus or one of the admins in this forum to help you out. (admins got @asus in their nickname 😉 )

I hope you get this fixed 🙂

* I have done this already even before when i was using BIOS 203 [i am now on BIOS 205] with still no luck...

* Yeah i forgot to mention it occurs only to drive of capacities 750 GB and up... I also have a USB 3.0 750 GB WD Passport and the same issue happens, but doesnt when i use a usb 2.0 Flash Drives... so i guess this is limited to higher capacity drives.

* I have also set BOOT Option Priority 1 to Internal Notebook Hard Drive so there is no way that BIOS will start booting up my External device first... >>> but for some reason, the boot up process seems to choke cause i dont see any flicker of light from my HDD Activity Indicator.

* Is there any posiblity that
(1)my bios could be looking at my External HDD first for a boot manager which obviously it doesnt have that's why it chokes? OR
(2)my BIOS just simply cant handle having something plugged into the USB 3.0 port during bootup? Im guessing power issues? or just plain BIOS not actually telling my computer to really boot up from my internal hard drive [specially when it is 750GB and UP] even after i set it to. I will try to contact Brian...

Hi folks,

Any idea or solution for this issue? Whenever the HDD is plugged to the USB3 port Win7 will not boot (black screen after ASUS logo).

It boot normally if the same drive is plugged in USB2