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  1. #1
    ROG Member Array
    Join Date
    Dec 2017

    Lightbulb GL553VD - Factory OS Files Request

    Hi everyone.

    This is for any person, owner of the ROG GL553VD, that would be in need of a half or full backup of the Factory OS files that originally comes with our ASUS: those are "eSupport" Folder, "System Image Recovery" and/or "Recovery Disk" made with the Recovery Options on the Control Panel.

    To do so, you can share any backups that you could have made when you first get your laptop Out-of-the-Box, and you did what everyone should do (except for me and so many others that didn't [yep, we did it wrong, and I do regret] lol).

    Hope this can be of any help for all the GL553VD owners!

    Best Regards,
    Wolney Sandoval

  2. #2
    New ROGer Array InspectorGadget PC Specs
    InspectorGadget PC Specs
    Laptop (Model)GL553VD
    MotherboardGL553VD Edition
    Memory (part number)8GB DDR4 2400Mhz
    Graphics Card #1Intel HD Graphics
    Graphics Card #2NVIDEA GTX 1050Ti
    Sound CardRealtek Audio
    Storage #1WD M.2 SSD
    Storage #2SATA HDD
    CPU Cooler-
    Power Supply-
    Keyboard -
    Mouse -
    Headset -
    Mouse Pad -
    Headset/Speakers -
    OS Windows 10 64-Bit
    Network Router-
    Accessory #1 -
    Accessory #2 -
    Accessory #3 -

    Join Date
    Dec 2017

    Can someone share their "eSupport" folder for GL553VD? Please...

  3. #3
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
    ProcessorI9 9940X
    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
    Graphics Card #3ROG Nvlink
    Graphics Card #4Have to feed animals
    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
    Storage #2Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1
    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
    Power SupplyCorsair AX 1500i
    Keyboard ASUS Claymore
    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
    Mouse Pad ASUS ROG Sheath
    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
    OS Win10 Pro 1809
    Network RouterNetGear NightHawk X10
    Accessory #1 NetGear Prosafe 10GBe Switch
    Accessory #2 Qnap TVS-682 NAS modded with I7 CPU

    Join Date
    Nov 2013

    Lemme guess........"Clean Installs" that harshed you rig.....
    Can help you out on this, you might get lucky and find another user. If not the only option is to make sure the original drive is in it and send it into ASUS to have it reimaged for a nominal fee + shipping charges.

    Ill just reiterate again for posterity.....
    There is no need to wipe a laptop and reinstall. Bloatware is extremely limited and takes like 5 mins to eradicate with Ccleaner. There are cases that even with the Esupport folder folks still could not get it back to factory state.
    Not like the good 0ld days when recovery media used to ship with the machines.

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