Product Support for
ROG Ally (2023) Select Other Model
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    Disclaimer

    • The loading time of Micro SD cards has been tested using the Kingston CANVAS React Plus (UHS-II) model and calculated based on the average of three test runs.
    • Capillary pressure tests have been conducted, comparing the results of heatpipes with anti-gravity technology to those without.
    • A surface hardness test was conducted by Corning® to compare the hardness of the material with Corning® Gorilla® Glass DXC coating to general bare glass. The hardness of general bare glass was measured in gigapascals (GPa) and ranged from 7 GPa to 10 GPa.
    • The in-game FPS testing conducted in “Me time” and “We time” includes synthetic and game benchmark results for reference purposes. If your benchmark scores are significantly different from the ones provided below, please contact us to diagnose any possible problems with your sample. Please note that the scores and performance might change as the platform matures and newer drivers are released and will vary depending on your chosen configuration. Test Environment: Test Model: ROG Ally / BIOS: BIOS_315 / Armoury Crate SE: v1.2.4 / CPU: AMD Ryzen Z1 Extreme / GPU: AMD Radeon RDNA 3 / RAM: 16GB / SSD: M.2 NVMe 2230 Gen4x4 SSD 512GB / OS: Microsoft Windows 11 / Display: 1920x1080, 120Hz/ Operating mode: Turbo/ FPS limiter: Off/ V-Sync: Off. Running game titles with default graphics settings in 1080p resolution (1920x1080), plugged in with power delivery 65W
    • The in-game FPS testing conducted in “Pro time” includes synthetic and game benchmark results for reference purposes. If your benchmark scores are significantly different from the ones provided below, please contact us to diagnose any possible problems with your sample. Please note that the scores and performance might change as the platform matures and newer drivers are released and will vary depending on your chosen configuration. Test Environment: Test Model: ROG Ally / BIOS: BIOS_315 / Armoury Crate SE: v1.2.4 / CPU: AMD Ryzen Z1 Extreme / RAM: 16GB / SSD: M.2 NVMe 2230 Gen4x4 SSD 512GB / OS: Microsoft Windows 11 / Display: 1920x1080, 120Hz/ Operating mode: Turbo/ FPS limiter: Off/ V-Sync: Off. Connected to ROG XG Mobile GC33Y (GeForce RTX™ 4090 Laptop GPU/ TGP 150W), running game titles with default graphics settings in 4K resolution (3840x2560) on external monitor (second display only). Cyberpunk 2077: DLSS enabled/ The Witcher® 3: Wild Hunt: AMD FSR 2.0 enabled/ Spider-Man: Miles Morales: DLSS Off.
    • Please note that the battery life might change as the platform matures and newer drivers are released and will vary depending on your chosen configuration and settings. “Heavy Gaming”  testing is conducted with running Diablo IV @720p with RSR, graphics settings set as “High”. Test Environment: Test Model: ROG Ally / BIOS: BIOS_325 / Armoury Crate SE: v1.3.6 / Driver CD: SWP_NR2301L_03.07 /CPU: AMD Ryzen Z1 Extreme / RAM: 16GB / SSD: M.2 NVMe 2230 Gen4x4 SSD 512GB / OS: Microsoft Windows 11 / Windows Power Plan: Performance / Power Mode: Best Performance / Display: 1280x720, 60Hz / Display brightness: 150 nits / Manual Mode (SPL=SPPT=FPPT=15W) / FPS limiter: 30 / System Volume: 15% with 3.5mm headphone connected / Aura lighting: Off.
    • “Netflix & YouTube”: Test Environment: Test Model: ROG Ally / BIOS: BIOS_317 / Armoury Crate SE: v1.1.11 / Driver CD: 207 /CPU: AMD Ryzen Z1 Extreme / RAM: 16GB / SSD: M.2 NVMe 2230 Gen4x4 SSD 512GB / OS: Microsoft Windows 11 / Windows Power Plan: Silent / Power Mode: Balanced / Display: 1920x1080, 120Hz / Display brightness: 150 nits / Operating mode: Silent / System Volume: 67% / Aura lighting: Off
    • Factors that affect battery life include configuration, power settings, and the way it is used. Battery capacity fades with its cycle count and age.
    • Fast Charging Technology is tested while the device is powered off with the default adapter included with the device. In compatible scenarios, batteries can be recharged to 50% within 30 minutes under the optimal temperature range of 20-45 degrees Celsius. Charging time may vary +/- 10% due to System tolerance.
    • Wi-Fi 6E is not available in all regions, please contact your local ROG representative for more information.
    • The plastic stand included in the box is part of the packaging, and also acts as a stand for the ROG Ally. It is not for sale and is not covered by warranty.
    • The accessories shown in the pictures are not included in the box.
    • Comparison between ROG Ally units configured with dual fans and with a single fan. When running games at the same power consumption for the same period on both systems, the dual-fan system shows lower surface temperatures and noise level, while the single-fan system has both higher temperatures and noise level. Higher volume is anticipated in Turbo Mode than in Performance Mode. Please note the thermal performance, fan speed, and noise level may differ when in different operating modes.
    • Please note that this Xbox Game Pass offer must be redeemed within 180 days of activating Windows. Systems that have not activated Windows within two years of their manufacture date will be unable to redeem this offer.
    • Product Security Update Support Periods : 2.8 years (until 30/12/2026)
    • Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.
    • All specifications are subject to change without notice. Please check with your supplier for exact offers. Products may not be available in all markets.
    • Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details.
    • PCB color and bundled software versions are subject to change without notice.
    • Brand and product names mentioned are trademarks of their respective companies.
    • Unless otherwise stated, all performance claims are based on theoretical performance. Actual figures may vary in real-world situations.
    • The actual transfer speed of USB 3.0, 3.1, 3.2, and/or Type-C will vary depending on many factors including the processing speed of the host device, file attributes and other factors related to system configuration and your operating environment.

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